Apprentice Administration and Customer Assistant - Evolve Partnership Ltd

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Job Summary

Location: Southwick PO17 6EF
Salary: £140 per week
Working hours: Mon-Fri 8.30 am - 5.30 pm (40 hours)
Applications in by: 25/06/2017
Interview Date: 27/06/2017
Job Code: AP26049

The need for an Administration and Customer Services assistant has arisen from growth in all aspects of the business. This role will be working with a supportive and friendly team to help you grow within an interesting and at times challenging job in the property management industry. A great opportunity to start a career!

Evolve Partnership Limited provides outsourced solutions to the property industry throughout England, Wales, Scotland and Northern Ireland which includes photography, floor plans, property particulars, viewings, inventories and market appraisals. We are also a Green Deal Advice Organisation heavily engaged with Green Deal Providers in the delivery of energy efficiency measures into residential and commercial property.

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Duties will include:

The position will provide support to our Property Services team and will be responsible to our Property Services Manager.


The position will involve the following tasks:

  • Answering the telephone to clients, subcontractors, such as Domestic Energy Assessors, Inventory Clerks and Local Property Experts.
  • Using our IT systems to provide updates on the progress of instructions to our clients and allocation of work to our sub-contractors.
  • Checking the electronic delivery of work from our subcontractors into our systems.
  • Using specialist software to draw floor plans from sketches or scanned drawings.
  • Quality checking data such as photographs, floor plans and property descriptions before release to our clients.
  • Daily chasing of sub-contractors to arrange appointments, complete jobs and release data.

  • In addition to training from your training provider we will provide you with all the training and support you need to understand and operate our systems so that you become an integral member of the property services team as quickly as possible.
  • Our offices are in a 15th century converted barn in the village of Southwick close to Fareham, Waterlooville, Havant and Portsmouth. There is free car parking and a well-stocked local shop. There are no public transport services to the village.
  • The initial salary will be in accordance with the terms of the apprenticeship scheme for the first 3 months after which the remuneration will be reviewed in the light of progress. A contribution towards travel costs will also be considered dependent upon distance from our offices.

Skills required:

  • The ability to communicate articulately in both the spoken and written (email) word are fundamental prerequisites of the position.


Personal qualities

  • We operate in a fast moving environment where speed of thought, use of initiative and attention to detail are all of paramount importance.


Qualifications required

  • Preferably GCSE English Language grade A*- C (5-9) or equivalent


  • 20 days paid holiday and 8 statutory days holiday
  • Full time employment for the right candidate
  • Free on-site car parking
  • Beautiful countryside surroundings and an interesting workplace based in a 15th Century converted barn
  • Contribution to travel costs upon approval


Future Prospects

  • Whilst this position is part of our Apprenticeship scheme it will lead to full time employment for the right person

Applications in by: 25/06/2017
Interview Date: 27/06/2017
Job Code: AP26049

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