Serverhouse - Apprentice Sales Assistant

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Job Summary

Location: Fareham PO16 8UX
Salary per week: £230.76
Working hours: Mon – Fri 08:30 – 17.30 (1 hour ) 37.5 hours per week
Applications in by: 26/11/2017
Interview Date: 28/11/2017
Job Code: ED27153

Assisting the head of sales in new business generation, administration and day to day tasks to include:- administration, communicating with potential customers and, cold calling new potential customers with a view to understand their needs and arrange meetings for the Sales team.

Server House is an independent Internet services and data centre provider specialising in bespoke high quality services to local companies.
We provide varied levels of service to a range of residential and commercial customers.
We develop staff by providing:

  • Comprehensive induction and training
  • Weekly staff meetings
  • Annual appraisals
  • Specialist training, coaching and development opportunities linked to personal and development plans


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Duties will include:

To assist the Sales Manager in providing support to the sales team and customers. 
  • First point of contact for customer calls and emails
  • Administration of the  Sales Dashboard - ensuring it is up-to-date, complete, accurate and consistent
  • Out bound calling
  • E-mail and Snail mail marketing
  • Creating quotes for customers
  • Maintain and update the website with news and offers
  • Help create and support sales campaigns to potential clients
  • Respond to and follow up on sales enquiries, new leads and referrals

 Sales support 

  • Sales pipeline
  • Forecasting
  • Monitor and report on sales activities and provide relevant management information
  • To work within sales budgets

Skills required:

  • Excellent communication skills – written and oral
  • Excellent interpersonal skills
  • Strong Drive and enthusiasm

 Personal qualities

  • Customer service
  • Communication
  • Team work  
  • Development of own knowledge and skills Friendly with an ability to build strong professional relationships with team members and clients
  • An ability to communicate effectively, both verbally and in writing
  • An ability to communicate IT terminology in a simple manner
  • Willingness to learn and progress through the programme
  • Outgoing with a good sense of humour
  • Good people skills
  • Enthusiastic

 Qualifications required

 Preferred (but not essential) GCSE or equivalent in English and Maths grade A* - C (5 – 9)


  • 20 days plus 8 Bank holidays
  •  Opportunities to work with lots of different IT team members and gain knowledge across a vast area of IT

Future Prospects

ServerHouse are commited to the development of their Apprentices. Progression to an Advanced Apprenticeship through to full time employment will be offered to the right candidate

Applications in by: 26/11/2017
Interview Date: 28/11/2017
Job Code: ED27153

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