IGLU Cruise Ltd - Apprentice Invoicing Administrator

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Job Summary

Location: Cosham PO6 3TD
Salary per week: £168
Working hours: Mon-Fri 9.00 am - 6.00 pm (40 hours)
Applications in by: 21/01/2018
Interview Date: 25/01/2018
Job Code: AP27946

The invoicing clerk will provide an efficient service to our customers, ensuring our high levels of customer service are maintained at every stage of the booking. The post holder will check off all invoices to ensure all details are correct, they will liaise with tour operators if any of the details are incorrect and ensure the amendments have been administered.

The post holder will report directly to the Invoice and Ticketing Manager.

IGLU is an independent cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Based locally in Portsmouth, our well-traveled team excels at creating unique cruise packages.

Click to learn more about www.iglu.co.uk

Duties will include:

  • Checking all details on invoices
  •  Sending out client documentation – invoices
  •  Negotiating with suppliers on amendment charges and other issues
  •  Chase operators for outstanding documents
  •  Answering customer questions regarding travel documentation
  •  Logging notes onto Dashboard
  •  Dealing with any issues on an ad hoc basis

Skills required:

  • Must have excellent IT skills and the confidence to take on and use new systems
  • Very high attention to detail
  • Keyboard skills
  • Able to communicate effectively
  • Able to follow and carry out simple instructions
  • Able to interact well with people and work as part of a team
  • Knowledge of MS Office desirable
  • Able to work under pressure and to agreed time scales

Personal qualities:

  • Ability to multi task
  • Excellent time management skills
  • Able to solve problems in a timely manner
  • To be a team player
  • To be able to prioritise workload
  • Excellent attention to detail
  • The ability to communicate effectively both internally and externally at all levels

 Qualifications required:

  • Grade C or above in Maths and English


  • Staff Room facilities
  • Free on site Car Park
  • 20 days paid holiday rising to 25 once in a permenant full time role and having completed an agreed length of service, plus 8 statutory days holiday

 Future Prospects:

  • If successful and found to be suitable, long term employment may be available
  • Career progression
  • Additional training and qualifications available within the industry sector

Applications in by: 21/01/2018
Interview Date: 25/01/2018
Job Code: AP27946

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