IT Apprentice - Safran Helicopter Engines UK

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Job Summary

Location: Segensworth Post Code PO15 5RL
Salary: £198 per week
Working hours: Mon-Fri 8.30 am - 5.00 pm (37.5 hours)
Applications in by: 25/06/2017
Interview Date: 03/07/2017
Job Code: SAFR270417

An exciting IT Apprenticeship opportunity has arisen within Safran Helicopter Engines based in Segensworth North.  As the IT Apprentice you will learn first line and second line support for the organisation and work towards the new Infrastructure Technician Standard.

Safran Helicopter Engines, the world leader in helicopter engines, is the only manufacturer doing business exclusively in this market. With the broadest range of turboshafts, providing from 500 to 3,000 shaft horsepower, Safran's ambition is to be the first-choice manufacturer for the entire helicopter industry and, thus, to sustain this market growth.

Safran Helicopter Engines has 6,300 employees worldwide, with 5000 based in France. In 2015, they produced and delivered 718 new engines, and repaired around 1700 engines.

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Duties will include:

Main responsibilities:-
  • First line helpdesk
  • Second line support
    • PC fix / support
    • Common application support
    • Basic network / server / back-up support
    • Call follow up with third parties
  • Purchasing of IT related items / services


Main Activities will include:-
  • PC build
  • Software installs
  • Tape management
  • PC diagnostics and fixes
  • Network diagnostics and fixes
  • MS office support
  • Equipment moves
  • Telephony support
  • Purchasing and spares management
  • Documentation

Skills required:

  • Have genuine interest in IT demonstrated by e.g. website or application creation, build or support of PC etc. for family/friends
  • Legible handwriting
  • Good level of MS product understanding with emphasis on office and windows
  • Good time management
  • Helpdesk technique
  • MS Access advanced level/VBA
  • Speak French


Personal qualities
  • Easy going
  • Inquisitive – asks questions
  • Customer focus
  • Good telephone / personal manner


Qualifications required

  • GCSE English, Maths and IT grades A-C or equivalent


  • Free on-site car parking
  • Baseline Personnel Security Standard (BPSS Security Clearance) required (company to arrange)


Future Prospects
  • The potential to gain full time employment with the company

Applications in by: 25/06/2017
Interview Date: 03/07/2017
Job Code: SAFR270417

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