Assertiveness Skills

Communicate with confidence and positivity

Who is it for?

Individuals who need to manage relationships effectively in a self-assured manner.

What will I learn?
  • Employ assertive communication and avoid being passive or aggressive 
  • Manage people and relationships to deliver a positive and productive outcome
  • Exert a greater level of influence in challenging situations

Course Details

  • Location: Portsmouth
  • Duration: 1 Day
  • Member: £309
  • Non-Member: £364

All fees subject to VAT

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Course Overview
  • Defining assertive, submissive, passive and aggressive behaviour
  • Communication preferences
  • The basic steps to developing an assertive approach
  • Managing relationships – the ability to disagree constructively and with confidence
  • Dealing with difficult situations – removing barriers
  • Establishing and maintaining an assertive manner

Course Dates
Course commences;


2 August 2017

10 October 2017
10 January 2018
25 April 2018
25 July 2018

Company Sponsored Option

This course is also available as a company sponsored option which is for your delegates only, this is a flexible solution and can be tailored to reflect your business needs, delivered on a date, time and place to suit you - please contact us.


Group Discounts

Take advantage of these discounts when booking this course;

5% off for 2-3 people
8% off for 4-5 people
12% off for 6 or more people

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