Exceptional Customer Service

Mastering technology to increase sales

Who is it for?

Perfect for anyone who works in a sales capacity and needs to use social media to increase sales, find new leads and develop business opportunities.

What will I learn?
  • Understand the changing nature of sales and the impact of social media on selling in the 21st century 
  • Developing a personal ‘digital sales brand’
  • Identify and incorporate the beliefs and behaviours of successful digital sales people

Course Details

  • Location: Portsmouth
  • Duration: 1 Day
  • Member: £309
  • Non-Member: £364

All fees subject to VAT

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Course Overview
  • The changing sales landscape and the impact of social media
  • How to use social media to drive sales
  • Beliefs and behaviours of successful 21st Century sales people
  • “The soft stuff is the hard stuff”- the importance of emotional acuity in selling
  • Building profitable business relationships
  • Developing a personal digital sales brand and measuring the sales performance

Course Dates
Course commences;

11 October 2017
15 February 20178
12 June 2018

Company Sponsored Option

This course is also available as a company sponsored option which is for your delegates only, this is a flexible solution and can be tailored to reflect your business needs, delivered on a date, time and place to suit you - please contact us.


Group Discounts

Take advantage of these discounts when booking this course;

5% off for 2-3 people
8% off for 4-5 people
12% off for 6 or more people

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