Telephone Selling Skills

The power of selling through conversation alone

Who is it for?

Perfect for anyone needing to generate or increase leads, improve the number of their appointments or increase sales over the telephone.

What will I learn?
  • Identify and overcome the issues faced when communicating by phone
  • Create powerful verbal ‘hooks’ and use questions as conversation drivers
  • Avoid the trap of ‘feature dumping’ too early in a sales conversation

Course Details

  • Location: Portsmouth
  • Duration: 1 Day
  • Member: £309
  • Non-Member: £364

All fees subject to VAT

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Course Overview
  • Creating the right impression
  • Using the voice effectively
  • Selling techniques and processes
  • Establishing the buying authority
  • Design powerful opening statements to capture attention
  • Fact finding
  • Summarising and confirming needs
  • Selling benefits
  • Closing or gaining commitment on the sale
  • Overcoming objections
  • Follow-up calls

Course Dates
Course commences;

14 December 2017
3 April 2018
25 July 2018

Company Sponsored Option

This course is also available as a company sponsored option which is for your delegates only, this is a flexible solution and can be tailored to reflect your business needs, delivered on a date, time and place to suit you - please contact us.


Group Discounts

Take advantage of these discounts when booking this course;

5% off for 2-3 people
8% off for 4-5 people
12% off for 6 or more people

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