Download our Directory

Download our Directory

Download our PETA Directory of Training 2016-2017


Download now



Download our Directory

Download our Directory

Download our PETA Directory of Training 2016-2017


Download now


Advisory and Consultancy Services

Our advisory and consultancy services are a great way to get support where and when you need it the most - and it doesn't increase your headcount!

Find out more


Customer Service and Sales

Our selection of sales, marketing and customer service courses are aimed at engaging people in delivering the core requirements of the business to generate revenue and ensure customers are happy.  Every individual is part of an organisations' sales strategy, whether you are providing excellent customer service, managing a key account or undertaking a sales role everything counts and these courses show you how to be the best you can be.

Customer Service - The Human Touch

Duration: 1 Day
Member: £299
Non-Member: £352
Course Details

Key Account Management

Duration: 1 Day
Member: £299
Non-Member: £352
Course Details


Selling Skills

Duration: 1 Day
Member: £299
Non-Member: £352
Course Details


Consultative Selling

Duration: 1 Day
Member: £299
Non-Member: £352
Course Details


Telesales Techniques

Duration: 1 Day
Member: £299
Non-Member: £352
Course Details

Complaint Handling

Duration: 1 Day
Member: £299
Non-Member: £352
Course Details


Marketing Skills

Duration: 1 Day
Member: £299
Non-Member: £352
Course Details

21st Century Sales

Duration: 1 Day
Member: £299
Non-Member: £352
Course Details



Please note that all fees quoted are subject to VAT at the prevailing rate.


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Our Courses and Services