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Microsoft Outlook Introduction

Outlook is a very powerful business communication tool that provides the power and speed to keep your business communications flowing.  Like any filing system, to add value it needs to be managed.  This coupled with the temptation for random email checks are interruption magnets that absorb time and distract people from completing other tasks.  This course will introduce delegates to a range of time saving tools and techniques alongside good principles of message management.

 

Objectives

On completion of this course, delegates will;

  • know how to send and receive emails

  • manage their contacts effectively

  • organise their use of Outlook to ensure they maximise their working day

 

Course Overview

Navigation and environment

  • The Outlook Bar

  • Folder Groups

  • Folders

  • Folder List

 

Working with Email – Sending and Receiving

  • Creating mail

  • Quick Address

  • Using Contacts

  • Global Address List

  • Personal Distribution Lists

  • Changing Email Options

  • Attachments

  • Replying

  • Forwarding

  • Out of Office Assistant

  • Auto Reply and Auto Forward

  • Organising mail – File Management

  • Changing Views

 

Contacts

  • Adding and Maintaining Contact Lists

  • Finding and Printing Contact Details

  • Using Contacts to create mail

 

Booking Information 

Don't forget your discounts! 

5% off for 2-3 people, 8% off for 4-5 people, 12% off for 6 or more

Duration:

One day

 

 

 

Fees (+ VAT)

Member

£173.00

 

Non-Member

£204.00

 

 

 

Start Date(s):

20 September 2012

8 November 2012

10 January 2013

7 March 2013

4 July 2013

 

 

To book ...

Complete our booking form, call 023 9253 8700 or email enquire@peta.co.uk

 





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Membership offers

See the Membership menu on the left to join the hundreds of companies that benefit from PETA membership.

Multiple booking discounts

When you have a number of individuals booking on to the same course (date and subject), we will extend a multiple discount offer. The discount is available to a maximum of three places per course, which must be booked at the same time, and will be applied at the point of booking.

The following discounts are available when booking the same course (date and subject):

  • Book one person at full price (member or non-member rate.)
  • Book two people at the same time and receive a 10% discount for the second person.
  • Book three people at the same time and receive a 10% discount for the second person and a 15% discount for the third person.

Example: Management and Leadership - An Introduction. Member rate per delegate is £867 (plus VAT) for the day. Book the second delegate for a fee of £780 (10% discount). Book a third for £737 (15% discount). This represents a saving of enough to pay for one individual to attend another course from our directory!

Multiple bookings are available only on those courses appropriately marked and cannot be used in conjunction with any other promotional offers.

If you have more than three delegates, it may be more cost effective to hold a sponsored event, which can be tailored exactly to your needs.