Occupancy Administrator Apprentice

Colas Ltd

Apprenticeship summary:

PETA Ltd are looking to source an Occupancy Administrator Apprentice with an excellent UK transport infrastructure company. If you are a strong communicator with knowledge of the Portsmouth area, please apply today!

This is an excellent opportunity for an Occupancy Administrator Apprentice to work with all levels of staff from general work force to senior management, supporting the street works, highway maintenance, abnormal load processing, highways licencing, compliance, scheduling and works coordination. There will be future progression available upon completion of the apprenticeship with the opportunity to work closely with other teams. 

Be part of our winning team. We are a market leader, well-established, innovative and progressive. Colas has a global reputation as a safe pair of hands for complex, major and strategic projects. Our experience is broad, strategic and includes road, rail, airports and more. We are part of a broader global network which gives us world-class resources in every aspect of investment, design and construction. Our strategic vision is well-established and has sustainability, safety and people at its heart.


The Occupancy Administrator Apprentice will be responsible for receiving and making phone calls, meeting attendance & minute taking, using the live systems, and contributing to the production of reports for internal and external uses. Other duties will include:

  • Assisting the supervisors with raising applicable permits and traffic management in response to highway defects
  • Ensuring there is efficient and timely responses to defects before their timed expiry
  • Supporting and assist issuing the weekly works programme and monthly client reporting ensuring spreadsheets are updated and readily available within the evidence folders for scoring as part of the performance framework.
  • Learning and supporting the ordering of materials, understanding quantities, invoicing and efficiency practices
  • Assisting the Network Coordinator and Permit Team with processing, issuing and monitoring street works permits including issuing penalties and invoicing fees
  • Supporting the processing and installation of dropped kerb driveways and line painting installations including raising the works orders and auditing the completed works
  • Assisting and processing of road excavation/apparatus placement licences (S50 Road Opening)
  • Assisting in issuing of warning letters to residents, undertaking land searches, recording the letters dispatched and ensure follow up letters are issued
  • Abnormal load notification handling, receiving Abnormal load notifications responding to the hauliers liaising with the network coordinator, asset and the client on routes within the city, and recording all enquiries received.
  • Maintaining and issuing the duty officer and call out rota, ensuring accuracy and when alterations are required they are promptly undertaken and the rota cascaded.
  • Monitoring and controlling the general inbox’s, monitoring public enquiries (CHAINs)
  • Recording proposed winter maintenance decisions, cascading weather warnings and responses recorded.
  • Assisting with the road closure administration (TTRO / Network Bookings) including calculation sheet and associated invoicing


The ideal Occupancy Administrator Apprentice will have good written and verbal communication skills. They will also have strong computer skills as well as:

  • An ability to produce accurate, high quality work to tight deadlines
  • Good organisation skills
  • Being adaptable
  • A keen eye for detail
  • A polite telephone manner
Personal qualities

It is desirable for applicants to have:

  • Knowledge of the Portsmouth Area would be a great advantage
  • Good problem solving / analytical thinking
  • Commercial & financial awareness 
Qualifications required
  • GCSE Maths and English at grade A*-C / 4-9 or Level 2 Functional Skills


  • On site parking
  • Big international company that will offer job security
  • Holiday allowance
  • Employee assistance programme
Training to be provided

This position is offered as an apprenticeship and you will be completing a Level 3 Business Administration qualification. You will be employed directly by the client but be support every step of the way by PETA.

The majority of your training will be completed with your employer at your place of however, throughout the duration of the apprenticeship you will be required to attend one of our PETA training centres for off the job training. 

Apply for this Vacancy

To apply for this job vacancy, please complete the application form below. Once we have received your application, we will be in touch to discuss next steps. 

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