Customer Support Administrator Apprentice

Cheeky Rascals Ltd

Apprenticeship summary:

PETA Training are proud to be working with Cheeky Rascals Ltd, looking to source an exceptional Customer Support Administrator Apprentice for their organisation. If you are an excellent communicator with strong numeracy skills, please apply for this position today.

The Customer Support Administrator Apprentice will complete general office administration duties including supporting with invoicing, ordering and payment.  Due to the office’s remote location, it is desirable for applicants to drive or live close to a train station.

 

Duties

The Customer Support Administrator Apprentice will be responsible for:

  • Ordering and payment
  • Data input on the system
  • Answering customer queries
  • Troubleshooting electronic products
  • Invoicing
  • Communication via email, calls, ticket system and social media
Other information

Cheeky Rascals is a family run business that supplies parents with brilliant nursery products from across the globe. We bring these products back to the UK for you to buy online, or on the high street, through our network of retailers. With over 20 years’ experience, we understand parenting and the products that make life easier.

Skills

It is essential that the Customer Support Administrator Apprentice has good attention to detail and problem solving skills. Other essential qualities include:

  • Knowledge of Microsoft Office; strong ICT skills
  • Numeracy skills
  • Good manners with a polite and reassuring nature
  • Strong verbal communication
Personal qualities
  • Customer service experience
Qualifications required
  • GCSEs in maths and English with at least a grade C / 4 

Benefits

  • 20% product discount
  • 25 days holiday plus 8 Bank Holidays
  • Company pension
  • Onsite parking
  • Joining a friendly and supportive team
Future prospects
  • There is the possibility for the suitable and successful candidate to move into a full-time role upon completion of the apprenticeship.
Training to be provided
  • Level 3 Business Administrator Apprenticeship Standard.
  • You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Apply for this Vacancy

To apply for this job vacancy, please complete the application form below. Once we have received your application, we will be in touch to discuss next steps. 

Apply now