Receptionist Apprentice

Aerial Direct Limited

Apprenticeship summary:

PETA Ltd are proud to be working with a leading independent provider of telecommunications and the largest direct business partner of O2 in the UK to recruit a Receptionist Apprentice. If you are self-motivated, friendly and work to a high professional standard, please apply for this position today.

Working within the Facilities Team, the Receptionist Apprentice will be the face of Aerial Direct and represent the brand to all those visiting the office.  Alongside manning the reception desk they will support the Facilities Manager and Operations Manager with day to day tasks and build strong relationships with external suppliers.

Aerial Direct are a leading independent provider of telecommunications and the largest direct business partner of O2 in the UK, with over 30 years’ experience in business telecoms. Having won multiple awards, Aerial Direct continuously exceed client expectations and seamlessly deliver business connectivity. If you want to join this vibrant company, please apply today for the Receptionist Apprentice role today.


The Receptionist Apprentice will be responsible for:

  • Providing the first point of contact for all visitors to Aerial Direct HQ, responding to queries or referring to the relevant individual
  • Managing telephone calls, responding to enquiries and redirecting calls
  • Recording, distributing and dispatching mail for the office
  • Providing administrative support to the Facilities team as required
  • Ensuring that reception is well maintained in line with agreed processes
  • Liaising with key facilities suppliers
  • Replenishing operational stock and stationery
  • Ad hoc duties as required
Other information
  • Due to the office’s location in Segensworth, it is desirable for applicants to drive or live locally; the nearest train station is a 25 minute walk.


It is essential that the Receptionist Apprentice is smartly presented as they will be the face of the company. They will also be self-motivated and confident working alone. Other essential qualities include:

  • High level of computer literacy; knowledge of MS Office
  • Ability to work accurately under pressure and within strict deadlines
  • Proven problem-solving skills
  • Strong written and verbal communication skills
  • Strong attention to detail
  • Confidence relating to others
  • Organisational skills
  • Friendly and personable
  • Adaptable to different situations and personality types
Personal qualities
  • Customer service experience
  • Experience working in an administration or receptionist role
  • Interest in the latest technology and mobile phones
  • Experience supporting facilities and/or operations
Qualifications required
  • GCSEs in maths and English with at least a grade C / 4 are required.


  • Vibrant company culture
  • Young, friendly and inclusive company
  • Loud bustling office
  • Free fruit, tea and coffee
  • Onsite personal trainer
  • Poole table and games station
  • Company events including a Christmas party
  • Onsite parking
Future prospects

There is the possibility for the suitable and successful candidate to move into a full-time role upon completion of the apprenticeship. Potential progression routes include working full-time in the administration or customer service departments. 

Training to be provided

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Apply for this Vacancy

To apply for this job vacancy, please complete the application form below. Once we have received your application, we will be in touch to discuss next steps. 

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