Business Administrator Apprentice


Apprenticeship summary:

PETA Ltd are proud to be working with a young and dynamic accountancy firm to recruit a Business Administrator Apprentice. Are you looking for a role with excellent progression routes available after completion of your apprenticeship? Do you want to work with an employer who values equality and diversity?  If so, we could have the ideal role for you! 

The Business Administrator Apprentice role offers a fantastic opportunity to join a successful and rapidly growing business with a variety of exciting progression routes available to a successful candidate. The apprenticeship offers you exposure to a variety of areas within in the business including, Sales & Marketing, Customer Service, Business Admin and Accountancy. There are also opportunities to work directly with the senior management team and see the running of the business firsthand. Our objective when taking on an apprentice is always that they will become a full-time member of the team. The progression routes are exciting and varied, with previous apprentices taking up roles in accountancy, customer service, sales or even management positions.

Training to be provided 

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

About the role

The Business Administrator Apprentice position offers a huge variety of tasks and will be tailored to the strengths of the successful candidate. The areas and tasks that might be covered include:

Accounts Admin

  • Assisting the accounts team with delivery of services
  • Requesting accounting data from clients
  • Sending out completed documents for client approval
  • Managing client expectations around delivery deadlines
  • There is also an opportunity to gain exposure to some technical elements of accounting tasks if it’s an area the candidate has an interest in

Sales & Marketing

  • Providing support to our sales team with new client onboarding and set up
  • This will include contacting new clients to walk them through the process and ensure that each step is completed accurately
  • Assisting in the preparation of marketing and sales reports to ensure targets are met

Business Admin

  • Scanning & processing client data
  • Updating reports and spreadsheets
  • Managing client payments

Customer Service

  • Inbound and Outbound calls
  • Managing client expectations
  • Managing queries internally to ensure response times are met
  • Email communications
  • Researching and preparing responses for more complex queries with the support of supervisors


Monday - Thursday 08:50 - 17:30, Friday 08:50 - 16:40 (40 hours per week with 30 minutes for lunch).

Essential skills

We are looking for a Business Administrator Apprentice who is motivated to learn and deliver, who has strong organisational skills and can communicate effectively as part of our team. This role is an excellent opportunity to progress rapidly within a fast growing business and as such we are looking for someone who is up to that challenge. Key skills/qualities:

  • Keen learner who is looking to take on new skills
  • A flexible and enthusiastic approach; adaptability is a big part of our business
  • Attention to detail
  • Strong communications skills, both written and verbal
  • Good IT skills and ability to learn new systems
  • GCSEs in maths and English with at least a grade C / 4
  • Relevant level 3 qualification from college

Desirable skills

  • Reliable
  • Adaptable
  • Able to work well under pressure and as part of a team
  • Experience in an office environment

About the company

We are a young, diverse team made up of 23 employees who many of which started life at Helpbox as an apprentice before progressing onto professional qualifications or full-time positions. Our office provides a fun, dynamic environment with a wealth of knowledge and experience to draw upon, with the majority of our team having completed an apprenticeship you are never short of support from someone who has been there and done it.

Helpbox UK is a rapidly growing accountancy firm offering a full range of accounting services to small to medium size businesses. The technology focused approach of Helpbox has allowed them to deliver traditional services is innovative ways, whilst delivering outstanding customer service. The company has more than doubled in size over the past 2 years and they aim to continue that trend over the next 2 years.

Don’t miss out on this excellent opportunity to join a vibrant company with proven track record of apprentice success; apply today to be the Business Administrator Apprentice.