A fantastic opportunity to join the growing IT team of this dedicated and highly experienced team. If you want to move forward with your IT career and join a company that can offer you world class training and to have the opportunity to take part in providing tailored solutions to their variety of customers, then this is the right place for you.
We are looking for an enthusiastic person who will be able to help and support company's expanding customer base. This role is a diverse role which would suit a candidate that would like to get involved in all aspects of the setup and delivery cycle.
Training to be provided
Throughout the duration of the Apprenticeship you will be required to attend our PETA training centre in Portsmouth, Hampshire for off-the- job training. The majority of training will be completed with your employer at your place of work. You will be completing Level 3 Information Communication Technician : Network Technician.
About the role
Configure bonding and load balancing network equipment
Ensure backups are maintained of all production and pre-production equipment
Trouble shoot basic connectivity issues
Provide 1st line telephone support
Install equipment at customer sites
Provide onsite support
Communication with customers and potential clients
20 days holiday plus 8 days bank holiday
Progression opportunity and other company benefits
Monday - Friday 09:00 - 17:00 (35 hours per week).
The salary is dependant on experience.
You will need to travel down to our PETA training centre in Portsmouth, Hampshire to do your off-job training as part of the apprenticeship.
Basic understanding of computer networking fundamentals such as: IP addresses, Clients and servers’ architecture, Network hubs, switches and cables, Routers and firewalls.
Personal interest in information technologies
Good numerical and literacy skills and good levels of computer literacy
Excellent organisational skills with the ability to prioritise
Good analytical/problem solving skills
The ability to communicate effectively at all levels with good relationship building skills
Self-motivated and keen to develop, with a willingness and desire to learn
To possess initiative with an inquisitive nature, unafraid to ask appropriate questions
GCSE Maths and English at grades A*-C/4-9 or level 2 equivalent
A full UK driving license would be advantageous as you may need to commute to clients
About the company
XCommNet have built and operate a powerful platform bringing instant Internet connectivity to businesses needing rapid deployment, for urban, rural, remote, and hard to reach places such as wind farms, construction sites and outdoor festivals. Ideal for video and film production support, live streaming events, on-site still as well as emergencies or moving vehicles, working boats and yachts.