An exciting opportunity has arisen for an aspiring IT Project Coordinator Apprentice to join Circe Cloud. If you are looking to progress in the IT industry and also you are interested in project management, then this is the right job for you. The successful applicant will undertake a L3 Information Communication Technician: Technical Support apprenticeship and you will have a great progression opportunity.
You will assist the team leaders within the Operations department with the installation of new phone systems and broadbands on customers sites, ensuring that service orders are provisioned and customers are updated with the progress of their orders. You will be providing technical help desk first and second line support.
Learn our CRM fully and be able to make administrative changes
Technical help desk first and second line support
Managing various projects within the Operations department
You will be assigned specific customer accounts to look after and you will serve as the lead point of contact for all of your accounts
Circle Cloud was founded by a Southampton-based entrepreneur, with over 10 years’ experience in the telecommunications industry. Our mission is to prove that the future of all business communications is based on cloud technology. We believe in challenging conventional technology, guaranteeing a reliable, easy to use and setup, feature-rich communications service for your business.
Strong IT skills
Ability to work well under pressure
Strong communication skills
Ability to manage workload and maintain strict attention to detail
Affinity for technology and innovation: A natural interest in the latest technology and being part of the start-up culture
2 GCSE's at grade C or above (or equivalents) to include Maths and English are essential.
Fantastic career progression opportunities to an IT Project Management role
Generous annual leave package, plus your birthday off every year
Bonuses, recognition and prizes for hard work, and employee of the month/year awards including different incentives for hitting KPIs
Company-wide events and trips
An additional day of annual leave each year of service
There is opportunity for a full time role once the apprenticeship has been completed.
Training to be provided
Throughout the duration of the Apprenticeship you will be required to attend one of PETA training centres for off-the-job training. The majority of training will be completed with your employer at your place of work. You will be completing the Information Communication Technician – Support Technician apprenticeship.
Apply for this Vacancy
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