PETA Ltd are looking for a Business Administration Apprentice to join the Operations and Service teams at AMS Communications Limited. The Apprentice will have clerical and administrative duties.
This is a fantastic opportunity to work within a Business Administration role at AMS Communications Limited. You will provide administration support to the Operations Manager, assisting with the day to day running of the online Sales Order Management system. You will also undertake additional clerical duties in supporting the Service Team.
Please note that there are 2 potential positions available.
Recording sales orders on the AMS Communications Order Management System
Updating the AMS Communications Order Management System with information from the Sales/Service Team(s) and from BT
Responding to queries from Sales Team in relation to Sales order progress
Assisting the Service Team with order entry, gathering additional information from our customers via email or telephone to facilitate order progression.
Provide holiday cover if required to our Service Team
Assisting Operations Manager with Office location Management
Assisting Operations Manager with Company Quality Management System , undertaking company process document review and updates to ensure audit compliance
Assisting Operations Manager with ensuring Company Health & Safety policies are compliant
Making customer calls to verify information and complete satisfaction surveys
In addition to the above duties, to undertake any other appropriate tasks which may be requested following discussion with the post holder. This job description is subject to regular review and revision in the light of the changing needs of the Operations and Service Team.
We know how important having the right technology can be. But with new solutions emerging every day, staying connected and meeting the expectations of your people, suppliers and customers can be tricky. That’s where BT Local Business Southern Counties / AMS Communications Limited can help. We provide expert knowledge of BT’s products and services together with local understanding – right on your doorstep. We’re already helping lots of businesses in the area to get better connected, and we’d really like to do the same for you.
Please click the links below for more information:
Proficient in MS Word, MS PowerPoint, MS Excel and MS Outlook
Must be capable of prioritization of multiple tasks
Must possess the ability to work autonomously
Ability to work harmoniously and effectively as part of a team
Flexible approach to meet the business requirements
Be driven and determined
Ability to communicate at all levels
GCSEs in maths and English with at least a grade C / 4 are required.
Flexible break times
Smart casual office dress code
Good progression routes available
Fully equipped onsite kitchen area
20 days holiday plus Bank Holidays
Lovely open plan office space
Company social events
If you are successful in applying for an Apprenticeship position and if you continue to demonstrate the right attributes and attitude, there will be opportunity for a permanent position as Operations Specialist at the end of Apprenticeship with a potential salary of £18,000.
Training to be provided
Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
Apply for this Vacancy
To apply for this job vacancy, please complete the application form below. Once we have received your application, we will be in touch to discuss next steps.