Business Administration Apprentice

AMS Communications Limited

Apprenticeship summary:

PETA Ltd are looking for a Business Administration Apprentice to join the Operations and Service teams at AMS Communications Limited. The Apprentice will have clerical and administrative duties.

This is a fantastic opportunity to work within a Business Administration role at AMS Communications Limited. You will provide administration support to the Operations Manager, assisting with the day to day running of the online Sales Order Management system. You will also undertake additional clerical duties in supporting the Service Team.

Please note that there are 2 potential positions available.


  • Recording sales orders on the AMS Communications Order Management System
  • Updating the AMS Communications Order Management System with information from the Sales/Service Team(s) and from BT
  • Responding to queries from Sales Team in relation to Sales order progress
  • Assisting the Service Team with order entry, gathering additional information from our customers via email or telephone to facilitate order progression.
  • Provide holiday cover if required to our Service Team
  • Assisting Operations Manager with Office location Management
  • Assisting Operations Manager with Company Quality  Management  System , undertaking  company process document review and updates to ensure audit compliance
  • Assisting Operations Manager with ensuring Company Health & Safety policies are compliant
  • Making customer calls to verify information and complete satisfaction surveys

In addition to the above duties, to undertake any other appropriate tasks which may be requested following discussion with the post holder. This job description is subject to regular review and revision in the light of the changing needs of the Operations and Service Team.

Other information

We know how important having the right technology can be. But with new solutions emerging every day, staying connected and meeting the expectations of your people, suppliers and customers can be tricky. That’s where BT Local Business Southern Counties / AMS Communications Limited can help. We provide expert knowledge of BT’s products and services together with local understanding – right on your doorstep. We’re already helping lots of businesses in the area to get better connected, and we’d really like to do the same for you.

Please click the links below for more information:

Find your nearest BT Local Business today - BT Business     

Voice & data services in the Southern Counties (


  • Good attention to detail and accuracy
  • Proficient in MS Word, MS PowerPoint, MS Excel and MS Outlook
  • Must be capable of prioritization of multiple tasks
  • Must possess the ability to work autonomously
  • Ability to work harmoniously and effectively as part of a team
  • Flexible approach to meet the business requirements
Personal qualities
  • Be driven and determined
  • Self motivated
  • Ability to communicate at all levels
Qualifications required
  • GCSEs in maths and English with at least a grade C / 4 are required.


  • Flexible break times
  • Smart casual office dress code
  • Good progression routes available
  • Fully equipped onsite kitchen area
  • 20 days holiday plus Bank Holidays
  • Lovely open plan office space
  • Company social events
Future prospects

If you are successful in applying for an Apprenticeship position and if you continue to demonstrate the right attributes and attitude, there will be opportunity for a permanent position as Operations Specialist at the end of Apprenticeship with a potential salary of £18,000.

Training to be provided

Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Apply for this Vacancy

To apply for this job vacancy, please complete the application form below. Once we have received your application, we will be in touch to discuss next steps. 

Apply now