Provisioning and Administration Apprentice

Prestige Telecom Group Limited

Apprenticeship summary:

PETA Ltd are looking for a Provisioning and Administration Apprentice to join the Provisioning team at a leading telecommunication company. If you are eager to learn and looking to develop a long-term career, apply for this apprenticeship role today!

 

The time has now come for Prestige Telecom Group to expand our Provisioning team with a brand-new Provisioning and Administration Apprentice. We pride ourselves in being a call centre with a difference. Where we live by the mantra ‘Happy People Sell’.

Duties

As an Apprentice within the Provisioning team, you will play a crucial role and undertake tasks such as connecting new connections and renewing customers, porting mobile numbers onto alternate networks as well as introducing customers to our range of products. Attention to details as well as excellent customer service skills will be key as you lead the way with onboarding our new customers.

The Provisioning and Administration Apprentice be responsible for the following duties:

  • Ensuring a smooth transition for our customers
  • Customer onboarding
  • Problem solving
  • Data entry
  • Working towards targets
Other information

Prestige is a leading independent provider of bespoke business communication packages. As a specialist in Business telecommunications, they enquire, analyse and make suggestions to help improved efficiency and solve problems allowing businesses to benefit from substantial savings, whilst delivering excellent customer service. Based on the South Coast of England, they manage in excess of 10,000 business connections. Prestige are a team of real people dedicated to personal, pro-active account management.

Why Prestige Telecom Group?

As one of the fastest growing business telecommunication companies across the UK, we have been servicing businesses large and small and saving them money on their bills with over 35 years’ worth of industry experience.

Shortlisted for multiple industry awards and placed in the top 5 telecoms companies to work for in the UK along with a 3-star world class raring from the best company awards we are committed to being the best sales and telecommunication company around.

Skills

You will work with our young and talented team, and you will help our customers move to the networks we provide our customers. You will be expected to answer any questions our customers have and you will be targeted on feedback sent and upselling additional features.

Don’t worry if you have not had any previous sales experience, we are looking for candidates who have a willingness to learn and have serious career ambition.

The ideal Provisioning and Administration Apprentice will have the following skills and experience:

  • Exemplary listening skills
  • Attention to detail
  • A willingness to learn
  • A passion for customer service
Personal qualities

You will be enthusiastic, energetic and eager to learn with a drive to progress and develop a long-term career.

Qualifications required

GCSEs in maths and English with at least a grade C / 4 are required.

Benefits

  • 20 days holiday plus all Bank Holidays off
  • Work Anniversary off
  • Birthday off every year
  • Breakout area (pool table and table tennis etc.)
  • Great social events
  • Bonuses and incentives
Future prospects

There is the potential for a full time role to be offered to the successful and suitable applicant upon completion of the apprenticeship.

Training to be provided

Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Apply for this Vacancy

To apply for this job vacancy, please complete the application form below. Once we have received your application, we will be in touch to discuss next steps. 

Apply now