Sales Administrator Apprentice

Seldén Mast Ltd

Apprenticeship summary:

PETA Ltd are looking for a Sales Administrator Apprentice to join a leading marine designer, manufacturer and distribution company. If you want to gain a range of administrative skills with a company who have a proven track record of apprentice success, look no further than this role…

This is a fantastic opportunity for a Sales Administrator Apprentice to provide administrative support to all members of the sales team. They will identify areas of poor response and be instrumental in determining their solutions. The Sales Administrator Apprentice will also ensure that all sales administrative functions are being conducted effectively. Other duties will include working within the sales team to give customers the best possible service and response and providing sales support to customers.

Duties

  • Answer telephone calls quickly
  • Present a friendly, cheerful and helpful service to customers
  • Provide the Sales Teams with administrative and secretarial support
  • Be the main administrator of all standard sales orders
  • Shipping & Export paperwork support
  • Be first point of contact on the telephone and email; direct end users to outside dealers and customer enquiries to the correct respective salesperson if unable to service their queries
  • Manage answer phone and all post requirements
  • Send order confirmations on behalf of all members of the sales team
  • Run credit note process for the sales team
  • Direct responsibility for managing and resolving the customer issues to their expectations
  • Attend despatch meetings to co-ordinate deliveries to all customers
  • Resolve invoice queries
  • Send key customers their order detail out weekly; key customer list to be supplied by Sales teams
  • Assist with boat show stand organisation and logistics as required
  • Attend boat shows as required
Other information

Seldén Masts Ltd designs, manufactures and distributes spars and deck hardware packages to the marine market. Our success is based on providing reliable, high quality and good value products that enhance the end users experience. We aim to partner our trade customers in developing and supplying their products, working together to bring innovation to the marketplace. As part of the Seldén Group we are committed to the success of our sister companies and support them in all aspects of their business including providing profit and liquidity to our owners. Our staff are a key part of our future success and we aim to provide rewarding roles for all our employees in a safe, stable, and pleasant environment.

Skills

  • Polite and professional
  • Organised
  • ICT competent
Personal qualities
  • Proven track record of education success
  • Work experience in an office environment or supporting customers
Qualifications required
  • GCSEs in maths and English with at least a grade C / 4 are required

Benefits

  • Early finish Fridays
  • 25 days (185) hours holiday per year plus bank holidays
  • 3% pension contribution
  • Life cover of 2 x annual salary
Future prospects

There is the intention for a full time role to be offered to the successful and suitable applicant upon completion of the apprenticeship.

Training to be provided

Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

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