Business Administration Apprentice

Kite Packaging

Apprenticeship summary:

An opportunity has arisen at Kite Packaging for an individual to support the Purchasing Team and to cover all aspects of Customer care and Administration. The individual will complete the Level 3 Business Administration apprenticeship and will learn to advise on delivery schedules to clients, maintain the company’s database through accurate data input and how to improve the operational systems, processes and policies.

Kite Packaging was founded from scratch in 2001 with a unique vision - To be the premier packaging supplier in the UK with a philosophy of employee-ownership.

At Kite we believe that “customer satisfaction matters so much more when you own the business”, and so, from the moment Kite Packaging was founded, we established it as an employee owned business so that every single employee could share in the benefits that come from giving great customer service.


You will assist our purchasing and office teams in all aspects of day to day administration tasks.

  • Support the purchasing team with general administration duties.
  • To support operational functions liaising with departments, customers and vendors, maintaining relationships and updating database. 
  • Provide high levels of customer service to both internal and external customers
  • Advise delivery schedules to clients within departmental KPI’s.
  • Maintain the Company database through accurate data input.
  • Telephone and email communication
  • Switchboard duties to manage incoming calls to the department.
  • Work with the team and Operations management to improve the operational systems, processes and policies in support of organizational goals to maximize effective, efficient, profitable output
  • Maintain the companies Health and Safety policy’s


  • Attention to detail
  • Good communication skills and telephone manner
  • Excellent timekeeping

Personal qualities

  • Keen to progress
  • Eager to learn
  • Organised and articulate
  • Well presented

Qualifications required

  • GCSE grade A – C / 4 - 9 in Math’s and English (or equivalent)


  • Friendly working environment
  • 20 days paid holiday and bank holidays
  • Free on- site parking
  • Work based Pension after 6 months
  • Shareholder benefits after 6 months
  • Health cash plan
  • Death in Service

Future Prospects:

  • 100% of our apprentices have been offered a full-time position on successful completion of their apprenticeship and have continued with further training/qualifications, promotion, wage increases and more responsibility.

Training to be provided:

Throughout the duration of the Apprenticeship you will be required to attend one of PETA training centres for off-the- job training.  The majority of training will be completed with your employer at your place of work.

You will work towards the following qualifications:

  • Business Administrator Level 3
  • Functional Skills in English and Maths (if required)