Apprentice Network Engineer

Elite Ltd

Apprenticeship summary:

Elite Ltd are looking for an individual to join their dedicated NOC team. You will play a vital role in the delivery of their network to customers and be a key player in creating a clear network strategy and deliver projects to support business initiatives. They are looking for someone who is highly motivated, with a demonstrated networking background combined with a passion for problem solving and providing excellent customer service and completed a Level 3 Infrastructure Technician apprenticeship.

Elite is a leading high-quality IT channel-focused Internet Service Provider with a large national Dark Fibre network. We give our clients access to one of the most diverse and resilient networks in the UK and provide; Ethernet Connectivity, Broadband, specialist Cloud Solutions and Data Centre Colocation.

We are driven by employees that want to learn, build a career path and achieve.

Duties

  • Provide operational support including configuring, installing, maintaining and troubleshooting the network’s infrastructure
  • Physical and remote support of Elite’s data centre and exchange network
  • Design, configure and deploy complex customer solutions and ensure that the customer’s requirements are met
  • Proactively initiate projects that build a smart, resilient and secure network which enables the business to work in a more efficient and protected way
  • Take ownership of complex investigations and escalated service desk tickets to ensure that customer’s requirements and SLAs are met
  • Work with a variety of systems and monitoring tools that interact with a live networking environment
  • Create and maintain documentation in the relevant systems, appropriate to the environment
  • Drive and maintain good working practice with clear communication
  • Ensure that internal and external processes and procedures are followed to guarantee a consistent and quality of service

Skills

  • Knowledge of JUNOS and CISCO network equipment environments
  • Understanding of MPLS and related technologies
  • Excellent verbal and written communication skills
  • Solid troubleshooting and problem-solving skills
  • Strong attention to detail and can deliver high-quality work
  • An aptitude and willingness to learn new technical disciplines
Personal qualities
  • Excellent verbal and written communication skills.
  • A passion for providing five-star rated customer service.
  • Must be a highly motivated self-starter.
  • Solid troubleshooting and problem solving skills.
  • Strong attention to detail and be able to deliver high quality work with little supervision.
  • An aptitude to learn new technical disciplines
Qualifications required
  • GCSE Grades A – C or 4 - 9* - English (or Functional Skills Level 2)
  • GCSE Grades A – C or 4 - 9* - Maths (or Functional Skills Level 2)
  • It is a requirement of this role to have a Level 3 Infrastructure Technician Standard apprenticeship or a Level 3 ICT qualification

Benefits

  • Opportunity for training and development
  • Private Health Care Scheme
  • Pension Scheme
  • Free breakfast and lunch onsite
Future prospects
  • Full time position
  • CCNA accreditation sponsorship
Training to be provided

Throughout the duration of the Apprenticeship you will be required to attend one of PETA training centres for off-the- job training. The majority of training will be completed with your employer at your place of work.

You will be completing Level 4 Network Engineer Apprenticeship along with the following qualifications:

  • BCS Certificate in Network Principles
  • BCS Certificate in Network Systems and Architecture
  • Microsoft (MTA) Security Fundamentals (Training ONLY)
  • Juniper JNCIA                                                                                   
  • Functional Skills in English and Maths (if required)

Apply for this Vacancy

To apply for this job vacancy, please complete the application form below. Once we have received your application, we will be in touch to discuss next steps. 

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