PETA Training are proud to be working with TIAA Limited, looking to source an exceptional Level 4 Network Engineer Apprentice for their organisation.
An Apprenticeship is a great opportunity to start or develop your career with a salaried job and free training. The Apprentice ICT Technician is an important part of the ICT team and will act as the front-line liaison with staff to ensure their support requirements are met. The company is dependent on its ICT systems working properly and efficiently. A proactive and planned approach is essential to ensure the ICT infrastructure enables the company to work to optimum effect. It is essential that the company is at the forefront of efficient and effective systems which contribute to the company’s vision of raising achievement through Information and Communications Technology.
TIAA stands out in the field because we are not an accountancy firm, but a specialist provider of internal audit, counter fraud and business assurance services. We have a strong reputation for providing an intelligent business assurance service.
Provide 1st Line support through our ICT Service desk system. To include logging and prioritisation of support calls
Maintain an up to date inventory of ICT equipment, and ensure cleanliness of equipment.
Maintain stocks of spare parts and consumable items, including printer consumables.
Work with the ICT Infrastructure Technician to build and configure new hardware
Install and maintain computer hard, client, laptops, audio / visual equipment and peripherals
Assist with the expanision of the company network infrastructure including switches, cabling and wireless network equipment
Routine administration including backups, Active Directory mainentance, Intranet, Website Hosting
Software installation, maintenance and upgrading inline with the company development policy
Maintain up to date workstation images and deploying them where necessary
To keep abreast of technological devlopments and encourage the use of ICT at all levels
To support staff with the use of ICT including preparation of booklets and online support, and assisting with inset training where appropriate.
To support staff with the set-up and preparation of ICT equipment around the company.
To be aware of the company’s health and safety policy and to assist in carrying out the responsibilities detailed therein.
Carry out any other reasonable duties assigned by the Director of Information Systems.
Experience of installing and maintaining PC hardware and software
Experience of Microsoft operating systems and Office packages
Experience of supporting end users
Experience of troubleshooting network faults
Good working level of literacy and numeracy
Experience of learning platforms
Experience of managing social media platforms (Twitter, Facebook, etc.)
Internet and e-mail management
Experience of website maintenance and management
Experience of using and preparing audio/visual equipment
Awareness of the latest developments and innovations in ICT
Located within reasonable commuting distance to Fareham
Ability to work independently or as part of a team
Ability to take initiative
Demonstrate good communication and organisational skills
Ability to prioritise under pressure
The apetite to make a contribution to the lives of the students, parents and the community that the company will support
Be enthusiastic and positive
Be well motivated and hard working and above all reliable
Relevant level 3 ICT qualification:
Level 3 BTEC in IT AND relevant experience or Level 3 Infrastructure Technican apprenticeship required
GCSEs A*-C / 9-4 in maths and English or level 2 functional skills equivalent
25 days paid holiday plus bank holidays
Free on-site car parking
Employee lead company
Joining a small and friendly ICT team
Progression routes within the company for the right candidate
Internal training and progression will be available
Training to be provided
Throughout the duration of the Apprenticeship you will be required to attend one of PETA training centres for off-the- job training. The majority of training will be completed with your employer at your place of work.
You will work towards the following qualifications:
Network Engineer Level 4
Functional Skills in English and Maths (if required)
Apply for this Vacancy
To apply for this job vacancy, please complete the application form below. Once we have received your application, we will be in touch to discuss next steps.