Stop! Don’t send that Email…

The Art of Communication

15 November 2016

In an age where speed of communications is paramount, reliance on emails as a tool to transmit messages has overshadowed the art of simple, direct, face-to-face communication. 

The impact ripples from emails are vast, often causing greater confusion and negativity than intended.  A real conversation humanises you and allows you to demonstrate your passion and excitement – something that’s difficult to portray via email.

This one-day course will illustrate how to assess the benefits and pitfalls of emails versus face-to-face communication, best practice in communication and how various forms of communication can have a direct impact on the messages that we transmit. 

SPECIAL ONE DAY COURSE AT FANTASTIC DELEGATE RATES

On completion of this course, delegates will be able to;

• Challenge their own approach to communication
• Distinguish between the different methods of communication and the advantages and disadvantages that these offer
• Add value to all interactions with whatever communication method is chosen

 

Course Overview

• When to use emails as a communication tool – and when not to
• Why face-to-face communication is important
• Develop the right communication skills
• Build rapport with people
• Toolkit to help you tackle difficult conversations with ease
• Manage your own emotions during a difficult conversation
• Increase your assertiveness
• Advanced body language masterclass – including tips to help you deliver your message and understand what the other person may be thinking

 

Member (+VAT)                             Book now at just £200 per delegate      

Non-member (+VAT)                Book now at just £240 per delegate

                               

Venue                               One Access Point, Northarbour Road, Portsmouth PO6 3TE 

Book online at www.peta.co.uk   or  Call: 023 9253 8700   or  Email: enquire@peta.co.uk

« All News Articles