Conducting Workplace Investigations

Course overview

With HR departments facing an increasing number of caseloads and with upcoming changes in employment legislation, it is essential that managers are equipped with the skills and confidence to handle investigations fairly and professionally. This 2-day programme has been designed for those individuals who are the first point of contact for employee issues such as misconduct, grievances, or performance concerns, as well as managers and leaders who are responsible for ensuring consistent and compliant practices across their teams.

• Understand and apply the investigatory process in line with the Company’s relevant policies
• Structure an effective investigation by identifying witnesses and using appropriate questions and techniques
• Enhance interpersonal skills for effective witness interviews
• Identify and establish the key facts necessary for accurate and reliable investigation reports
• Recognise and apply the importance of clear, objective language in investigation reports
• Confidently conduct an effective investigation from start to finish

Course benefits

By completing the training, it will have the following impacts for the business

• Build organisational capability to manage investigations effectively in-house.
• Reduce reliance on HR by equipping managers with the skills to handle casework confidently.
• Ensure investigations are compliant with employment legislation, reducing the risk of procedural errors and costly tribunal claims.
• Promote fairness, consistency, and transparency in the handling of employee concerns and disputes.

Please note

This course specification has been put together to achieve the key learning aims appealing to a broad range of customers. PETA are able to use this course as the basis of a bespoke programme if you would like the learning outcomes to be specific to your organisation. Contact us for more information on our bespoke training options.