Business Improvement / Business Improvement and Quality Management

ISO 9001 - An Introduction to the Standard


A straightforward and jargon free way to quality management

Course overview

Ideal for business leaders and quality champions, needing to explore the practical considerations of implementing an internationally recognised quality system and the benefits of adopting a robust quality management system approach.

  • Quality management systems – an overview of the ISO 9001 standards
  • Your business – how to create, structure, monitor and document your quality management system
  • Selecting a consultant and deciding the scope of your registration
  • Route map to registration and the application process
  • Understanding the audit process – pre-assessment and certification
  • Continual assessment and improvement – making your system work for you

Course benefits

Gain an insight as to how you can implement a business management system for your organisation enabling you to reduce costly mistakes, build quality into standard business practices and increase efficiency, productivity and profit.

Course dates and fees

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