Whether buying or selling concepts, ideas, products or services, the skills of negotiation permeates many aspects of our lives. In order to secure the right outcome for your business, a successful negotiation strategy is essential.
- The principles and stages of negotiation
- Strategies for negotiating
- Effective communication behaviours
- Using questions
- Active listening skills
- Using silence
- Recognising signals
- Developing your negotiating style
- Role rehearsal of a typical negotiating scenario with feedback and coaching
Successful negotiations encourage motivation and ‘hunger’ for success which result in better negotiation situations and contracts, creating increased profitability, improved rapport and business relationships.