Apprentice Product Genius - Porsche (Inchcape Retail Limited)

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Job Summary

Location: Ferndown, Bornemouth BH22 8ER
Salary per week: £200.00
Working hours: Mon-Fri 8.30am – 5.00pm, 40 hours per week some overtime may be available
Applications in by: 27/04/2018
Interview Date: 02/05/2018
Job Code: AP28638


A unique opportunity to learn all aspects of Customer Service to support the sales and business function within a prestigious and well-established company. Offering long term career opportunities for the successful applicant to work towards becoming a Sales Executive or Service Adviser.
This quote gets to the heart of everything that makes Porsche what it is. As a brand, as a company and as an automotive manufacturer. It has been our guiding star – for more than 65 years. And it covers all the values that characterise our work and our vehicles. It’s no wonder, therefore, that no-one can describe this better than the person who created the very first sports car to bear the Porsche name: Ferdinand Anton Ernst - or Ferry Porsche, for short.
In the beginning, I looked around and could not find the car I'd been dreaming of: a small, lightweight sports car that uses energy efficiently. So I decided to build it myself.
Ferry Porsche

As one of the leading franchised automotive retailer groups in the UK, partnering with many of the world’s best brands including, Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, Toyota, Lexus, MINI, Porsche and Volkswagen, we are passionate about ensuring our customers are always put first every day, everywhere.
We aim to deliver an incredible customer experience at every one of our retail centres and to support this; all of our businesses have professional ‘specialists, who are trained in manufacturer standards and requirements and also the ‘Inchcape way of doing business’.
Inchcape UK forms part of Inchcape plc, the leading global premium automotive group, operating in 26 emerging and developed markets. For over 170 years Inchcape has embodied its values and these help us to operate with integrity in everything we do and with a deep respect for others. Inchcape’s pioneering spirit and customer-centric ethos forms the base of our culture, powers our business and allows us to contribute responsibly as well as sustainably to society.
Do YOU want to work for one of the Top 10 Best Big Companies? As a member of the Inchcape family you will be a key part of a successful and hugely diverse global automotive team. Our UK operation has over 100 Retail Centres representing the world’s most exciting automotive brands

Website Click to learn more about Porsche Bournemouth

Duties will include:

As an Apprentice Product Genius your role will be key as you train to deliver an Incredible Customer Experience and support the integrity of the Site. Along with administration duties, this position will enable you to gain the relevant skill and experience to begin a solid career with a World renowned brand.
You will need to able to thrive under pressure, have a professional manner and be a team player. You must be meticulous with detail, have an ability to operate to deadlines and deal with conflicting priorities in an effective manner.

  • Customer meet and greet
  • Customer hosting
  • Managing and updating the Customer CRMS system
  • Digital and online input of data
  • Updating and maintaining sales records
  • General office administration
  • Basic sales duties progressing with training
  • Housekeeping standards

Skills required:

  • Self-motivation and be highly organised
  • Be able to work as a team player
  • Possess excellent communication skills, verbal and written
  • Computer literacy
  • Able to work under pressure
  • High level of accurate data entry skills
  • Good level of numeracy
  • Sound knowledge of Microsoft Office, with an in depth knowledge of Excel and Outlook
  • Results driven
  • Good organisational skills

Personal qualities:

  • Resourceful and confident
  • Effective communication and influencing skills at all levels
  • A logical thinker with attention to detail
  • Able to prioritise tasks and stay calm and focussed
  • IT literate and highly numerate
  • Champion of best practice, consistency and accuracy
  • Disciplined in your approach to your work,
  • Self-motivated, thorough, analytical, logical and numerate.

Qualifications required:

  • GCSE Grade C or above in English Language & Mathematics or equivalent

Benefits:

  • 22 days holiday, rising to 25 after 5 years
  • Company pension scheme
  • Life assurance
  • Vehicle purchase discount
  • Employee Advantage - retail discounts with over 3000 retailers
  • Cycle to work scheme

Future Prospects:

  • If successful and found to be suitable, long term employment may be available
  • Career progression
  • Additional training and qualifications available within the industry sector

Other information:

  • This is a 13 Month Apprenticeship of which you will work towards achieving
    Level 2 Customer Service Standard

Applications in by: 27/04/2018
Interview Date: 02/05/2018
Job Code: AP28638


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