Apprentice Office Business Administrator - HelpBox Accountants Limited

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Job Summary

Location: Fareham PO16 0EN
Salary per week: £153.00
Working hours: Mon-Thur 8.50am - 5.30 Fri 8:50am – 4:40pm pm 1 hour Lunchbreak (40 hours per week)
Applications in by: 16/08/2018
Interview Date: 20/08/2018
Job Code: AP29493

An Apprenticeship is a great opportunity to start or develop your career with a salaried job and free training.

An exciting opportunity has arisen within a fast paced and growing Accountancy firm based in central Fareham.

Having employed Apprentices for the past few years, HelpBox has identified the impact on business growth that the Apprentices have made.  Along with the opportunity for each apprentice to learn and grow within the organization, they have also supported the future training needs of each individual moving forward to train and study further in developing areas of accountancy.

They are now looking for an individual who is keen to complete a Business Administration Level 3 Apprentice and ideally pursue further accountancy based qualifications once the Apprenticeship programme has been completed.

If you are hungry for success, are keen to continue to learn and develop and grow a solid career within Accountancy, This could be the opportunity you have been looking for.

Helpbox are trusted accountants based in Fareham who supply accountancy services to local small business owners in the Fareham area. These businesses include Self - Employed, Sole Traders, Partnerships, Limited Companies and Company Directors.

With the support from the Administration team, their valued team members who hold a variety of accountancy qualifications and deliver high quality and consistent advice to businesses in and around the local area.

Click to learn more about HelpBox Accountants Limited

Duties will include:

You will provide administrative support to the Company Director, Office Manager and other office colleagues. Within this role you will learn about different aspects of accountancy and taxation as you progress such as filing obligations for businesses and individuals. 

You will be expected to complete the Level 3 qualification within the advised timeframe as part of your Apprenticeship. 

Opportunities for candidates can also include additional courses and training both in-house and externally enabling progression within the business.

The main areas of the role include:-

  • Answering, screening and forwarding incoming phone calls.
  • Meeting and greeting clients and visitors.
  • Collecting and distributing mail, organising outgoing mail.
  • Scheduling calls, meetings and coordinating the senior team members calendars.
  • Handling direct customer service queries via telephone and email.
  • Liaising with other team members to resolve customer client issues.
  • General office duties and helping with ad hoc projects.

Other information:

  • During the 15 months of the Apprenticeship programme you will be working towards achieving the Level 3 Business Administration Standard

Skills required:

  • Must have excellent IT skills and the confidence to take on and use new systems
  • Very high attention to detail
  • Able to communicate effectively
  • Able to follow and carry out simple instructions
  • Able to interact well with people and work as part of a team
  • Able to work under pressure and to agreed time scales

Personal qualities:

  • Excellent communication skill- both oral and written.
  • Good administration skills, including basic computer skills.
  • Ability to take accurate messages, follow up where necessary and work to deadlines.
  • Must be polite with an excellent telephone manner.
  • Discreet and confidential in dealing with sensitive issues.
  • Friendly and professional approach.
  • Ability to multi-task and prioritise.
  • Confident, good telephone manner, attention to detail, punctual, smart appearance, and team player     

Qualifications required:

  • English and Maths GCSE Grade C/4 or above


  • Staff room facilities
  • 20 days paid holiday and 8 statutory days holiday.

Future Prospects:

  • If successful and found to be suitable, long term employment may be available
  • Career progression
  • Additional training and qualifications available within the industry

Applications in by: 16/08/2018
Interview Date: 20/08/2018
Job Code: AP29493

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