Apprentice Port Operations Assistant - Wightlink

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Job Summary

Location: Portsmouth PO1 2LA
Salary per week: £192.30
Working hours: Mon – Fri 9.00am – 5.00 pm with 1 hour lunch
Applications in by: 27/08/2018
Interview Date: 29/08/2018
Job Code: AP29607

An exciting opportunity to join a local, forward thinking and fast growing organization within a Business Administration role.
If you are looking to join a company who fully support your own personal growth and have a keen interest in how Operations support the entire business structure then this could be the job for you.

As a Business Administration Port Operations Assistant your work will involve helping with the smooth running of a busy and proactive Operations Department.

We are the main link between the Isle of Wight and the mainland. Every year, we carry over 4.5 million passengers, making us one of the UK’s largest domestic ferry operators. We provide Island residents with an easy and frequent service to the mainland, as well as giving millions of holidaymakers a taste of Island life.

Crossings take approximately 22 minutes by FastCat and from 40 minutes by car ferry. And we operate three convenient routes and over 45,000 crossings a year. We are also dedicated to giving excellent customer service and the best facilities on board and at our Terminals.

As most people who travel to and from the Island do so with us, we are truly a part of Island life. We are proud to support IOW communities wherever we can, from sports sponsorship to local regeneration projects. And we offer Isle of Wight residents great value Multilink Pass tickets, making travel to the mainland easy and affordable.

Click to learn more about Wightlink

Duties will include:

To provide operational and administrative support to the Port Operations Officer


  • To order uniform, process returns, maintain uniform database, to ensure sufficient stock is available and process invoices from suppliers.
  • To maintain uniform cupboard.
  • To source new/alternative uniform when required.
  • Completion of Period End report for uniform.


  • To deal with internal and external correspondence efficiently.
  • Maintaining files and documentation relevant to the Port Operations Department.
  • Assist with the day to day administration matters including note taking at various meetings either at Gunwharf Head Office or at other ports.
  • Fishing Permit administration.
  • Maintain Port Radio database and send Radio’s for repair.

Other duties

  • Liaising with suppliers
  • To answer telephone calls received in the Port Operations Department
  • To assist Port Operations Officer, Head of Port Operations and Operations Director as required.
  • Project Work

The successful applicant will be enthusiastic to learn and participate in the development of existing practices and procedures. He/she will possess the ability to communicate / interact confidently with representatives from both the internal and external environment. It is also an opportunity for someone to learn about all aspects of the Operations function.

Other information:

  • During the 15 month Apprenticeship programme you will complete a Level 3 Business Administration Apprenticeship Standard

Skills required:

  • Excellent Communication skills both written and verbal
  • Strong administration skills
  • High attention to detail
  • Have some knowledge and experience in using Excel, spreadsheet and word / email

Personal qualities:

  • Focused
  • Confident
  • High standards in both self and at work
  • Results driven
  • Articulate
  • Presentable
  • Adaptable
  • Organised

Qualifications required:

  • Math’s and English GCSE Grade 4/C or above


  • 25 days holiday plus 8 bank holidays
  • Free on site parking
  • Generous staff travel discount after probation period
  • Work Based Pension
  • Medical Insurance package

Future Prospects:

  • Long term career prospects are available following successful completion of the Apprenticeship Standard

Applications in by: 27/08/2018
Interview Date: 29/08/2018
Job Code: AP29607

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