Apprentice Commercial Broking Assistant - Covered Insurance Solutions Ltd

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Job Summary

Location: Segensworth PO15 5TH
Salary per week: £210.00
Working hours: Mon-Fri 9.00 am - 5.00 pm (35 hours)
Applications in by: 09/11/2019
Interview Date: 12/11/2019
Job Code: AP31726

An Apprenticeship is a great opportunity to start or develop your career with a salaried job and free training.

This exciting role will support our team in providing a high quality service to existing clients, covering all aspects of their insurance arrangements; to advise, arrange and secure suitable cover at a competitive premium.

Covered are a professional Commercial and property insurance broker, providing advice and bespoke insurance to both large corporate and smaller sized businesses as well as property owners throughout the UK. Covered is a young and ambitious company who won Broker Of The Year at the Modern Claims Awards 2017. As a great advocate of the apprenticeship scheme, this is a fantastic company to start your career.

Click to learn more about Covered Insurance Solutions Ltd

Duties will include:

  • Dealing with telephone enquiries promptly and referring them to the appropriate person.
  • Ensuring that all communications with insurers or customers are accurately recorded on file, or electronically, as per the Firm’s usual procedures.
  • Input new business, amendments and renewals on the Acturis system to maintain accurate records, keeping hard-copy records on customer files where appropriate in accordance with the firm’s standard procedures.
  • Attaching correct policy wordings to certificates including any other relevant or required wording (exclusions, conditions, warranties, etc) in respect of self-issue policies.
  • Liaising with Insurers, other company staff and Claims Handlers when appropriate.
  • Where appropriate to carry out other reasonably assigned tasks within the company.

Other information:

During the first 14 months, you will work towards achieving:

  • Customer Service Practitioner Apprenticeship Standard Level 2

Skills required:

  • Ability to prioritise and organise own workload to ensure that deadlines are adhered to
  • Ability to liaise with colleagues when appropriate.
  • Ability to develop and sustain relationships with customers.
  • Must have good levels of English and have excellent written communications, including letters and reports.
  • Confident and effective telephone skills.
  • Must have experience with Word, Outlook and Excel
  • Accurate data input skills

Personal qualities:

  • Must be polite and outgoing
  • Good interpersonal Skills
  • Presentable
  • Possess a willingness to develop knowledge of insurance and related issues through formal and informal learning, both internal to the firm, and externally
  • Be able to work on your own initiative

Qualifications required:

  • GCSE or equivalent Grade A*-C (4-9) in Maths and English is essential for this role


  • 20 days paid holiday and 8 statutory days holiday
  • Free off road parking for staff

Future Prospects:

  • Progression to Advanced Apprenticeship for the right candidate.
  • Progression routes within the company for the right candidate
  • Further insurance exams and training offered to become a qualified Insurance Broker

Applications in by: 09/11/2019
Interview Date: 12/11/2019
Job Code: AP31726

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