NPI Project Coordinator Apprentice - Laleham Health & Beauty

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Job Summary

Location: Alton GU34 2PR
Salary per week: In excess of £16K per annum – From £307.00 per week upwards depending on experience
Working hours: Monday - Thursday 08:00 - 17:00, Friday 08:00 - 14:00
Applications in by: 05/09/2019
Interview Date: 11/09/2019
Job Code: CM32520

The purpose of this post initially is to coordinate and facilitate the timelines and critical paths to manage changes to existing products for a set of nominated accounts. The post holder will be required to effectively influence all relevant departments to ensure these changes are introduced to the business as smoothly as possible.

When required, support will be available from Project Managers for project management related advise, and from the NPI & Demand Manager for escalation and support with any issues should the need arise either internally or with a Customer. This is a varied, hands on and office-based role in a fast pace environment, which requires flexibility, enthusiasm, accuracy and attention to detail at all times.

Laleham has over forty years’ experience in supporting health and beauty brands. With operational excellence in both our philosophy and our policies, we employ 500 employees across two sites, providing a full service development and fill operation. We also have in-house specialist licenced and accredited manufacturing and warehousing facilities.

Click to learn more about Laleham Health & Beauty

Duties will include:

Following training, the initial key duties of the post are as follows;

Management of Changes to Existing Products

  • Create initial critical path where necessary.
  • Update and maintain critical paths daily / weekly.
  • Create and maintain a project tracker across all projects.

Customer Contact

  • Provide regular CPA or highlight report updates to the Customer.
  • Manage all CPA related customer contact i.e. requesting artwork release etc.
  • Attend Customer Project meetings where required.

LOI agreements

  • Alert Account Manager of any LOI agreements that may be required.
  • Submit agreements to the Customer / Account Manager / NPI & Demand Manager to gain sign off where required.

NPI meetings

  • Attend / Schedule and chair internal NPI project meetings.
  • Ensure all actions relevant to individual projects are recorded within the tracker during the weekly project meetings and ensuring action timelines are adhered to.

Bills of Materials

  • Raise all Bill of Material paperwork to request required changes to internal SKU’s.
  • Check accuracy of all Bill of Material paperwork once codes have been raised.

Packing Specifications

  • Request creation and ensure Customer sign off of internal packing specifications.
  •  Pre-Production samples / standards
  • Manage and coordinate pre-production sample process – to include creation of samples, sending to customer, record keeping and chasing approvals.
  • Manage communication between departments on the status of all standards.


  • Carry out other associated projects and duties as determined by the Group NPI & Demand Manager / Sales Director.
  • Carry out any other reasonable duties

Additional Information:

  • This Job Description is a guide only and is not exhaustive.
  • Additional duties may be required as and when the needs of the business or position dictate.
  • Training will be provided.
  • It is not anticipated that applicants will have an in-depth knowledge of Health and Safety legislation or Good Manufacturing Practices (GMP), rather that they can identify potential risks in a working environment and conduct themselves in a safe working manner

Skills required:

  • Experience in a Project related environment – desired.
  • Accurate with excellent attention to detail – essential.
  • Advanced level of literacy and numeracy required. – essential.
  • Ability to follow verbal and written instructions.
  • Demonstrate the ability to efficiently plan, organise and manage tasks.- essential
  • A good understanding of the importance of both internal and external customer care and the means by which it is achieved.
  • Ability to influence key project stakeholders and create a good team working environment.
  • Proven ability to work individually and as an interchangeable member of a small team.
  • Ability to organise workload and work proactively on own initiative.
  • System driven and ability to work to procedure, but the ability to work outside of process when required is essential.
  • Ability to use computerised information systems to input and update information as appropriate.
  • Candidates should be able to demonstrate that they are comfortable with computer systems. It is not considered relevant where that experience has been gained.
  • Knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook

Personal qualities:

  • Enthusiasm and willingness to learn.
  • Positive attitude and outlook
  • Energetic, confident, proactive, results-orientated team player.
  • Good interpersonal skills at all levels of the business both internally and externally. - essential
  • Flexibility – ability to react and respond positively to changes in priority and workload. - essential
  • Ability to retain focus and maintain a calm demeanour under pressure.
  • Ability to exhibit a professional demeanour and consistently apply the highest standards when dealing with employees, colleagues and customers.

Qualifications required:

  • 5 GCSE’s or equivalent at grade A*-C (Grade 4 to 9) including English and Maths


  • 29 Days annual holiday inc bank holidays
  • Early finish on Fridays
  • Potential for long term progression within the organization
  • You will complete a Project Manager Level 4 Apprenticeship Standard within the first 21 months of employment

Future Prospects:

  • The development opportunity for this role will involve using the skills already mastered working with changes to existing products, but then learning to manage the relevant site NPI process for New Products to the business as well and changes to existing.

Applications in by: 05/09/2019
Interview Date: 11/09/2019
Job Code: CM32520

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