Business Administration Apprentice - Material Things

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Job Summary

Location: Farlington, Portsmouth PO6 1RU
Salary per week: £176.00
Working hours: Monday - Friday 08:30 - 17:00 (37.5 hours per week) with 1 hour for lunch
Applications in by: 20/02/2020
Interview Date: 25/02/2020
Job Code: AP33964

This role has the potential to lead into a very successful career within the organisation for the right applicant. We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude.

You will provide assistance to senior members of the team and administrative support to the business to ensure the smooth running of the office in accordance with the business needs, proving both clerical and administrative services, the coordination and implementation of office procedures and specific projects as allocated.

An exciting opportunity has arisen at Material Things. You will gain experience in administration and see the inner workings of a Retail company offering a bespoke service.
Material Things is a family run business with over 30 years of experience in the design and manufacture of beautiful hand-made suites and soft furnishings. Offering a range of services providing customers with an expert touch. Material Things go above and beyond and pride themselves on being ‘The Finest Furniture Showroom in the South’.

Click to learn more about Material Things

Duties will include:

Working alongside the Office Manager supporting the team and customer’s requirements at all times, this position would suit a young school or college leaver with a bright, bubbly personality who could engage with existing and new customers.

  • Reception duties – Welcoming Customers
  • General sales administration duties including;
  • Data inputting
  • Making appointments in the online diary for Sales staff
  • Filing
  • Responding to emails
  • Pulling customer data together for Sales Managers before a customer visit
  • Undertaking any other task reasonably requested of them
  • Ordering office stationery and other supplies

Customer Communication:

  • Answering the phone, passing on messages and taking simple order requests
  • Interacting with customers via email
  • Developing relationships with customers, spotting opportunities for sales growth and raising these with the Sales Managers
  • Issuing general customer communications such as promotional offers to the customer distribution list
  • Maintaining the customer distribution list

Managing Samples:

  • Keeping track of when and why samples are expected into the office

Other information:

  • This position would suit an individual who has a keen interest in soft furnishings
  • Full on the job training will be given with the opportunity for further academic/external training for the suitable candidate.
  • A professional environment with a “family” feel about it

Skills required:

  • Knowledge of Microsoft Office an advantage
  • Must have excellent Excel skills and the ability to work with formulas
  • Must have excellent IT skills and the confidence to take on and use new systems
  • Very high attention to detail
  • Keyboard skills
  • Able to communicate effectively
  • Able to follow and carry out simple instructions
  • Able to interact well with people and work as part of a team
  • Able to work under pressure and to agreed time scales

Personal qualities:

  • Willing to train to obtain further experience and qualifications
  • Possess a bright and outgoing personality
  • Have a high level of attention to detail
  • Accuracy in written and verbal communication
  • A self- starter
  • Responsible manner and an understanding nature
  • Have a flexible and enthusiastic approach
  • Reliable, Adaptable, Enthusiastic
  • Good time keeping

Qualifications required:

  • GCSE's at grade C/4 or above (or equivalents) including Math’s and English and ITC are preferable but not essential


  • 20 days paid holiday and 8 statutory days holiday
  • Free on-site car parking

Future Prospects:

  • Long term future prospects available

Applications in by: 20/02/2020
Interview Date: 25/02/2020
Job Code: AP33964

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