1st Line IT Support Apprentice - QiC Systems Ltd

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Job Summary

Location: Colden Common SO21 1WP
Salary per week: £170.00
Working hours: Mon-Fri 9:00am – 5:30pm (37.5 hours per week)
Applications in by: 25/02/2019
Interview Date: 01/03/2019
Job Code: ED30997

An Apprenticeship is a great opportunity to start or develop your career with a salaried job and free training.

1st Line IT support, providing help and advice to a wide range of small businesses that we support. The job role will be to field incoming calls and requests deal with them where possible or escalate onto relevant engineers. There will also be other tasks required to help maintain our customers systems such as check monitoring systems and backup/DR procedures.

QiC has been helping manage IT systems for local businesses since 1999. We are a small team with high standards of customer care, which we use to differentiate ourselves from other IT support companies.
Click to learn more about QiC Systems Ltd

Duties will include:

  • Field incoming support calls
  • Remote support
  • Backup / DR Checks
  • Update/Maintain Customer IT Documentation

Other information:

  • The company is located at a remote industrial estate with minimal public transport. However, Winchester and Bishop Waltham have bus routes.

Skills required:

  • Good telephone / communication skills
  • Ability to work independently as well as part of a team
  • A basic understanding of Windows based operating systems

Qualifications required:

  • Age 16 and over with 4 GCSE’s at grade D/3 or higher including Maths and English.


  • 20 days holiday plus statutory bank holidays
  • Free on site car parking

Future Prospects:

  • Progression into 2nd/3rd line support / on-site consultancy

Applications in by: 25/02/2019
Interview Date: 01/03/2019
Job Code: ED30997

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