Apprentice IT Technician - Cougar Automation Ltd

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Job Summary

Location: Waterlooville PO7 7XY
Salary per week: £201.92
Working hours: Mon-Fri 8.30 am - 5.00 pm (37.5 hours)
Applications in by: 19/06/2019
Interview Date: 27/06/2019
Job Code: CT31658

This is an exciting opportunity for an apprenticeship which focuses on the skills required to support the IT infrastructure of a national company. Are you interested in helping support our engineering teams with the infrastructure they use to produce our software for major utility, food and drink, fuel and airport industries? If so, apply now!

As one of the UK’s leading Control System Integrators, Cougar Automation provides a variety of solutions across the following sectors: control systems integration, cyber security, functional safety, IoT and 24/7 support.

Click to learn more about Cougar Automation Ltd

Duties will include:

Cougar Engineers use specialist software to design industrial control systems. You will be assisting the IT Manager in the day-to-day support of these engineers.

  • In this role you will learn to build IT equipment to company standards, troubleshoot incidents and resolve problems.
  • Install and configure new equipment as well as add and support virtual cloud-based systems into the existing network
  • You will be learning and gaining knowledge and skills in the setup, troubleshooting and repair of PC’s and Laptops.
  • You will learn how to administer users and computers in an Active Directory environment.
  • You will learn the monitoring of the network infrastructure of the presently six office locations.
  • Telephone and remote desktop support to company engineers.
  • Can occasionally travel with the IT manager staying overnight at other company office locations facilitating locally required infrastructure tasks.
  • Can occasionally be required to work at the weekend to make infrastructure changes.

Other information

  • You may be required, on occasion, to work at one of Cougars other sites located in Waterlooville, Wakefield, Warrington, Coventry, Bristol and Kent.

Skills required:

  • Effective communication skills to enable you to complete written and verbal reports.
  • You must be able to troubleshoot and explain problems and how they will be overcome clearly and concisely, to users with varying technical understanding and skills.
  • Awareness of health and safety considerations.
  • The ability to learn new skills quickly and sometimes at your own volition.
  • You will need to be productive, self-motivated and patient.

Personal qualities

  • You need to be focused, self-driven and possess a ‘can do’ attitude.
  • You must have a ‘continuous improvement’ mindset and a strong desire to develop your skillsets.
  • A methodical approach to problem solving and testing is required.

Qualifications required

  • Grade C/4 or above in GCSE maths, English and ICT
  • Any IT related coursework


  • 25 days paid holiday and 8 statutory days holiday
  • Free on-site car parking
  • Overtime available
  • Relaxed and open environment
  • Kitchen and social area for break times
  • Performance related profit share available

Future Prospects:

  • This opportunity is for an apprenticeship with an expected duration of 18 months. There may well be an opportunity for the continuation of the training to the Level 4 Network Engineer, should you excel in this role

Applications in by: 19/06/2019
Interview Date: 27/06/2019
Job Code: CT31658

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