Assertiveness Skills


Communicate with confidence and positivity

Who is it for?

Assertiveness is an essential quality in business and has a strong crossover in our personal lives. This course is for individuals who need to manage relationships effectively in a confident, self-assured manner.

Business benefits
  • Develop mutual workplace respect and productivity through clearer interactions
  • Positively handle challenging situations
  • Foster an assertive and healthy environment in the workplace resulting in improved customer experience
Course overview
  • Defining assertive, submissive, passive and aggressive behaviour
  • Communication preferences
  • The basic steps to developing an assertive approach
  • Managing relationships – the ability to disagree constructively and with confidence
  • Dealing with difficult situations – removing barriers
  • Establishing and maintaining an assertive manner

Sponsored option

This course is available as a company sponsored event, delivered at a location, date and time which is mutually agreed. The fees for this event vary depending on the location, number attending and the level of training required and the degree of customisation. Please contact us to discuss your requirements.

Next steps

Course dates and fees
Start date Location Duration Member
20 July 2020 Portsmouth 1 day £319.00 £376.00 Spaces Book
20 July 2020
  • Location: Portsmouth
  • Duration: 1 day
  • Member +VAT: £319.00
  • Non-member +VAT: £376.00
  • Availability: Spaces

Group discounts are available for this course

Take advantage of these discounts when booking this course;

  • 5% off for 2-3 people
  • 8% off for 4-5 people
  • 12% off for 6 or more people
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