Communicate with confidence and positivity
Who is it for?
Assertiveness is an essential quality in business and has a strong crossover in our personal lives. This course is for individuals who need to manage relationships effectively in a confident, self-assured manner.
- Develop mutual workplace respect and productivity through clearer interactions
- Challenging situations handled positively
- Fostering an assertive and healthy environment in the workplace resulting in improved customer experience
- Defining assertive, submissive, passive and aggressive behaviour
- Communication preferences
- The basic steps to developing an assertive approach
- Managing relationships – the ability to disagree constructively and with confidence
- Dealing with difficult situations – removing barriers
- Establishing and maintaining an assertive manner
This course is available as a company sponsored event, delivered at a location, date and time which is mutually agreed. The fees for this event vary depending on the location, number attending and the level of training required and the degree of customisation. Please contact us to discuss your requirements.
This course is available on demand and dates are available on application, please contact us to discuss your requirements.
Group discounts are available for this course
Take advantage of these discounts when booking this course;
- 5% off for 2-3 people
- 8% off for 4-5 people
- 12% off for 6 or more people