Process Mapping

PET002211

Refine your processes to ensure business success

Who is it for?

This course is ideal for those who are looking to simplify, rationalise and create efficiencies within an organisation by streamlining over complicated and convoluted processes using the process mapping technique.

Business benefits
  • Reduce or eliminate low-value or negative activities
  • Improve business operations and increase productivity
  • Enhance employee engagement and empowerment
Course overview
  • Defining key business objectives and results
  • Customer driven processes
  • Major process mapping
  • High level and detailed process flowcharts
  • Task analysis – defining opportunities for added value
  • Action planning
    • Analyse processes and problems to define major work activities
    • Map and match to organisational and business systems
    • Establish measurement and management control

Sponsored option

This course is available as a company sponsored event, delivered at a location, date and time which is mutually agreed. The fees for this event vary depending on the location, number attending and the level of training required and the degree of customisation. Please contact us to discuss your requirements.


On demand course available

This course is available on demand and dates are available on application, please contact us to discuss your requirements.


Next steps



Group discounts are available for this course

Take advantage of these discounts when booking this course;

  • 5% off for 2-3 people
  • 8% off for 4-5 people
  • 12% off for 6 or more people
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