Selling Skills - Masterclass


Enhance your sales skills to differentiate yourself from the competition

Who is it for?

Enhancing your sales skills can help you develop a more ‘solution based’ sales strategy that generates improved customer relationships and buyer confidence. This two day course is aimed at individuals within a sales environment who would benefit from understanding how a more solution-based sales strategy can be used to identify and respond to customers' needs resulting in improved customer relationships and buyer confidence.

Business benefits
  • Increase sales levels through extensive and well planned client relationships
  • Enhanced buyer confidence resulting in increased profitability
  • Formation of long-term profitable business relationships
Course overview
  • Identifying the type of sale and adapting your approach accordingly
  • The Decision Making Unit (DMU)
    • Creating sponsors within the DMU
    • Defining tactics for the DMU approach
  • A four stage sales process; attention, interest, desire, action
  • Understanding the differences between features and benefits
  • Techniques to avoid resistance
    • 4 ways to deal with objections
  • Developing powerful questioning models that challenge, involve, motivate and also help define the needs and personal drivers of the individual
  • Using question “tags” and “softeners”
  • The four stages of listening

Sponsored option

This course is available as a company sponsored event, delivered at a location, date and time which is mutually agreed. The fees for this event vary depending on the location, number attending and the level of training required and the degree of customisation. Please contact us to discuss your requirements.

Next steps

Course dates and fees
Start date Location Duration Member
20 August 2019 Portsmouth 2 days £588.00 £692.00 Spaces Book
20 August 2019
  • Location: Portsmouth
  • Duration: 2 days
  • Member +VAT: £588.00
  • Non-member +VAT: £692.00
  • Availability: Spaces

Group discounts are available for this course

Take advantage of these discounts when booking this course;

  • 5% off for 2-3 people
  • 8% off for 4-5 people
  • 12% off for 6 or more people
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