Selling Skills - The Basics


Delighted customers deliver increased loyalty

Who is it for?

The ability to build relationships with customers, persuade them to make purchases and generate repeat business is at the centre of all sales activities. This one-day course has been designed primarily for individuals who are new to the sales process and require an understanding of face-to-face sales.

Business benefits
  • Increase in profits through clear and concise sales engagements
  • Attract more clients and build value added relationships
  • Enhance customer retention through focused post sales relationship management
Course overview
  • Understanding the sales process and effective selling
  • Skills and behaviours of a great salesperson
  • Building rapport and trust with customers
  • Your product/service and how it benefits the customer
  • Features and benefits and how to present these in the most powerful way
  • How to handle customer objections
  • Knowing when to close a sale

Sponsored option

This course is available as a company sponsored event, delivered at a location, date and time which is mutually agreed. The fees for this event vary depending on the location, number attending and the level of training required and the degree of customisation. Please contact us to discuss your requirements.

Next steps

Course dates and fees
Start date Location Duration Member
7 July 2020 Portsmouth 1 day £319.00 £376.00 Spaces Book
7 July 2020
  • Location: Portsmouth
  • Duration: 1 day
  • Member +VAT: £319.00
  • Non-member +VAT: £376.00
  • Availability: Spaces

Group discounts are available for this course

Take advantage of these discounts when booking this course;

  • 5% off for 2-3 people
  • 8% off for 4-5 people
  • 12% off for 6 or more people
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