Managing “It’s Not My Job” Individuals

Tackle individuals who operate with an attitude of inflexibility

Who is it for?

Individuals who are required to manage and overcome attitudes and behaviours of others to help drive and develop a shared commitment to success.

What will I learn?
  • Why the attitude exists and possible causes
  • How to express expectations of behaviour and performance outcomes
  • Recognise their own responses and how to manage them
  • How to agree and implement actions for change

Course Details

  • Location: Portsmouth
  • Duration: 1 Day
  • Member: £309
  • Non-Member: £364

All fees subject to VAT

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Course Overview
  • How does the mind-set show in the workplace?
  • The triggers for the unwanted behaviour
  • Setting standards for performance
  • Describing the ‘job’ vs the ‘role’
  • Establishing a clear working relationship
  • Acknowledging others’ responses and controlling emotional responses
  • Changing perspectives
  • Driving ownership of the solutions

Course Dates
Course commences;

18 September 2017
11 January 2018
14 June 2018

Company Sponsored Option

This course is also available as a company sponsored option which is for your delegates only, this is a flexible solution and can be tailored to reflect your business needs, delivered on a date, time and place to suit you - please contact us.

Group Discounts

Take advantage of these discounts when booking this course;

5% off for 2-3 people
8% off for 4-5 people
12% off for 6 or more people

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