Network Engineer Level 4

Supporting networks for your business

Who is it for?

Those who support communication networks within or between organisations, providing high levels of operational support in order to maximise performance and systems availability for their users.

You need to be aged 16 and over with preferably 4 GCSEs at grade C / 4 or higher including Maths and English. A Level 3 Apprenticeship or equivalent experience is essential.

What will I learn?

Whilst undertaking this apprenticeship you will gain a wealth of knowledge and skills undertaking a key role within your company. In addition you will achieve the following qualifications:

  • Network Engineer Level 4 Apprenticeship
  • English Functional Skills Level 2 (If required)
  • Maths Functional Skills Level 2 (If required)

When can I start?

Right now! Our apprenticeships team work with local employers to make apprenticeships available throughout the year. New vacancies are added to the PETA website every week and it’s really easy to apply - so why wait?

Course Overview

Technical Competencies

  • Design simple networks and apply appropriate security products and processes
  • Install and configure network components
  • Optimise the performance of network systems and services
  • Monitor, test and adjust network systems and performance to meet accepted standards
  • Use diagnostic tools to diagnose network performance issues
  • Troubleshooting network issues and repair faults
  • Undertake system upgrades to hardware, software and operating systems
  • Interpret written requirements and technical specifications
  • Log and respond to network service calls and provide technical support to end users
  • Document work done in accordance with agreed procedures
  • Operate within the parameters of service level agreements, standards and agreed response times

Technical Knowledge/Understanding

  • Principles of networking, protocols and associated technologies
  • Application of Maths with data, algorithms, probability and statistics
  • Causes and consequences of system failure including load balance, storage protocols and respond appropriately
  • Architecture of a typical business IT system including hardware, Operating System, server, virtualisation, middleware and applications
  • How to respond to security threats, firewalls and identified vulnerabilities

Skills, Attitudes and Behaviours

  • Logical and creative thinking skills
  • Analytical and problem solving skills
  • Ability to work independently and to take responsibility
  • Can use own initiative
  • A thorough and organised approach
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Maintain productive, professional and secure working environment
Additional Information

During your apprenticeship you will receive:

  • An induction to the programme to make you feel welcome and to help you understand how the apprenticeship works
  • Day release training at our Training Centre to help build your knowledge and skills
  • Training in the workplace to help you learn the job role and to become a valued member of the team
  • Regular progress reviews to help with your development and to ensure you remain on track to successfully complete your apprenticeship

The vast majority of your learning will be undertaken whilst you are working. In order to successfully achieve the apprenticeship 20% of the teaching, learning and development will be undertaken through off-the-job training which takes place at our PETA Training Centre in Cosham, Portsmouth.