Team Leader / Supervisor Level 3


Develop the essential skills to succeed as a first line manager

Who is it for?

Ideal for aspiring managers, supervisors and first line managers who have operational responsibility for a defined area of activity and who need to build and develop their management knowledge and skills.

You need to be supported by your employer and typically you will have a Grade C / 4 or higher in at least 5 GCSE's including English and Maths.

What will I learn?

Whilst undertaking this apprenticeship you will gain a wealth of knowledge and skills undertaking a key role within your company. In addition you will achieve the following qualifications:

  • Team Leader / Supervisor Level 3 Apprenticeship
  • English Functional Skills Level 2 (If required)
  • Maths Functional Skills Level 2 (If required)

When can I start?

This apprenticeship can only be undertaken by those who are already employed in a team leader/supervisor role and meet the criteria above.

Course Overview

This apprenticeship develops the knowledge, skills, behaviours and attitudes of staff in the following business critical areas:

  • Leading People
  • Managing people
  • People and team management models
  • HR systems and legal requirements
  • Performance management techniques
  • Communication
  • Operational management
  • Understand how organisational strategy is developed
  • Implementation of operational/ team plans
  • Project management
  • Finance and organisational governance
  • Awareness of self
  • Management of self
  • Operational management approaches and models
  • Business development tools
Additional Information

During your apprenticeship you will receive:

  • An induction to the programme to make you feel welcome and to help you understand how the apprenticeship works
  • Day release training at our Training Centre to help build your knowledge and skills
  • Access to CMI Management Direct online learning hub
  • Regular progress reviews to help with your development and to ensure you remain on track to successfully complete your apprenticeship

The vast majority of your learning will be undertaken whilst you are working. In order to successfully achieve the apprenticeship 20% of the teaching, learning and development will be undertaken through off-the-job training which takes place at our PETA Training Centre in Cosham, Portsmouth.