Network Engineer Level 4 (Standard)

Supporting networks for your business

Who is it for?

Those who support communication networks within or between organisations, providing high levels of operational support in order to maximise performance and systems availability for their users.

Typical job roles include Network Technician, Network Engineer, Systems Engineer and Network Administrator.

Course Details

  • Duration: 21 Months
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  • Knowledge modules covering:
  • Network Principles
  • Network Systems and Architecture
  • Network Security
  • One vendor or professional qualification selected from one of the knowledge modules
  • English Functional Skills Level 2 (If required)
  • Maths Functional Skills Level 2 (If required)


  • Programme induction
  • Block and/or day release training
  • Training in the workplace
  • Formative assessment throughout the programme
  • Regular progress reviews
  • End point assessment

Off-the-job Training

  • Within this apprenticeship there is an expectation that 20% of the teaching, learning and development will be undertaken through off-the-job training. 

Course Overview

Technical Competencies

  • Design simple networks and apply appropriate security products and processes
  • Install and configure network components
  • Optimise the performance of network systems and services
  • Monitor, test and adjust network systems and performance to meet accepted standards
  • Use diagnostic tools to diagnose network performance issues
  • Troubleshooting network issues and repair faults
  • System upgrades
  • Interpret written requirements and technical specifications
  • Log and respond to network service calls and provide technical network support to end users as required
  • Document work done in accordance with agreed procedures
  • Operate within the parameters of service level agreements, standards and/or agreed response times

Technical Knowledge/Understanding

  • Principles of networking, protocols and associated technologies
  • Applies the applied maths required to be a network engineer
  • Causes and consequences of system failure including load balance and storage protocols and responds appropriately
  • Architecture of a typical business IT system, including hardware, OS, server, virtualisation, middleware and applications
  • Security threats, firewalls and vulnerabilities

Skills, Attitudes and Behaviours

  • Logical and creative thinking skills
  • Analytical and problem solving skills
  • Ability to work independently and to take responsibility
  • Can use own initiative
  • A thorough and organised approach
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Maintain productive, professional and secure working environment

  • Project showcasing competencies, knowledge and behaviours
  • Portfolio Assessment
  • Interview

Course Dates

Flexible to suit

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