IT and Software Help

Whilst courses provide a brilliant method of training in computer software, at times the content may not meet a more complex or individualistic need.  This is where a more flexible and adaptable range of solutions are needed.  Our Advisory and Consultancy Services offer just that. Our team of specialist consultants will work with you to scope the project based on your individual requirements, enabling you to get the return on investment (ROI) you need.

IT Surgeries

A brilliant concept for ‘mentoring’ users, where a Microsoft expert will visit your site or connect remotely via Microsoft TEAM’s and hold ‘one-to-one’ 60-minute surgeries with individuals on a ‘booked’ session basis. Individuals gain insights and build the confidence and competence through this individualised support, enabling them to overcome aspects causing them most difficulty. This delivers a boost to skills and increases the knowledge of individuals that may be inhibiting user confidence, accuracy and speed.

IT Training Skills Analysis

We all think that we know what Microsoft Office has to offer, but with so many people ‘self-taught’, the skills gap is significant. Our IT Training Health Check will highlight skills gaps and will give you visibility of the specific training needs required to uplift individuals’ skills to the appropriate level.

First Line Support

A tailored support package enabling you to develop your First Line support for IT, creating improved capacity and responsiveness to users in your business and promoting a timely resolution to IT issues faced on a day-to-day basis. This can be linked to BCS - The Chartered Institute of IT or Microsoft qualifications.

Spreadsheet Integration: Making Data Work Smarter

Spreadsheets are vital to most business operations yet often the opportunity to link and integrate data from multiple sources is missed. This service offers you an objective exploration as to your data sources and works by combining data into smarter, linked document reporting options. The result is time saved and greater data accuracy.

Dashboard and Metrics Management

Metrics are fundamental to most business operations. Through consulting with your key data managers, we can develop your Dashboards using applications such as PowerBI, enabling data to work in a smart and effective way to create wider visibility of the performance measures critical to your business success.

Building your SharePoint Capability

Many businesses are now turning to SharePoint as the way forward in developing collaborative working. Using the expertise of our SharePoint trainer, we will tailor a supportive programme that helps you develop your SharePoint how you want it. SharePoint will integrate into your business operation establishing the interface between functions to support users and developers in maximising the features and connectivity between all Microsoft products using the features that SharePoint has to offer.