"It is best to remain aware of the community which you inhabit and to make sure that you do not spend too much time inside of your own head."
What led you to work for PETA?
I am a university graduate with a bachelor's degree in English Literature. I achieved a 2:1 grade which I was extremely proud of considering the fact that I faced some hardship during that time. After spending a year working in an opticians as a receptionist, I came to join PETA in order to build on my administrative knowledge. My other working roles include: working in a fish and chip shop, washing cars, volunteering, and working as a payroll clerk. I have spent a great deal of time working in customer service and - as mentioned before - volunteering in my local community.
What is your role at PETA and what drives you to do what you do?
As an Administrator, I make sure that PETA's open courses run smoothly. I take bookings and send out instructions to our delegates. I also make sure that the courses are run efficiently from start to finish. Offices are environments which I feel very comfortable in - especially PETA's! I consistently push myself to stay motivated even on days when that can be a struggle. I have a dedication which cannot be matched and that is something which I pride myself on immensely.
What knowledge and experience do you draw upon for your role?
I draw on my considerable administrative experience in my role. From my time as a volunteer administrator for the Jubilee Sailing Trust to my time as a receptionist, I have expanded my knowledge of the field. I have a great understanding on Microsoft packages, particularly Word, which I used to compose and edit a 100,000 word self-published novel. My customer service experience furthers my skill in the role and I have a very good work ethic.
How do you approach your role on a day-to-day basis? What skills are required?
Being an administrator requires a variety of skills. It is very important to be organised and proactive, whilst maintaining a calm and collected demeanour. I find that the best way to achieve this level pertains to prior preparation. I aim to get my courses prepared early in order to make sure that there is no rush - which in turn limits errors. An understanding of the whole course process also helps to make sure that the work is being done correctly so that I can understand my position within the chain. Data-entry plays a big part of my working life - as does writing, which is where my greatest talents are.
What are you passionate about outside of work?
I am a keen badminton player who enjoys both singles and double play. I am also an avid reader with an affinity for classic literature and modern novels. I listen to the radio on BBC Sounds and my stereo. I also love genealogy and find great pleasure in researching my family history. I support my local football team - Southampton FC - and Bath Rugby Club. In addition, I follow MMA and boxing to some degree. However, I am happiest when with my family and I enjoy spending most of my free time with them.
What are your personal values, and what is important to you?
Kindness is crucial. I think that being pleasant and personable is the best way for our world to progress and it is this outlook which I bring to my everyday life. A calm and collected personality helps us to succeed in life and it is key that this is apparent in our working lives. Listening is what breeds success and I believe that wholeheartedly. It is best to remain aware of the community which you inhabit and to make sure that you do not spend too much time inside of your own head.