Steve Dawe

ICT Support Manager

"I have always been interested in technology, especially computer hardware and software and I’ve been lucky enough to find a career that matches my interest."

What led you to work for PETA?

I have always been interested in technology, especially computer hardware and software and I've been lucky enough to find a career that matches my interest. Since 2003 I have worked in the education sector in a variety of tech support and management roles. Joining PETA, a respected organisation making a positive impact to the community, was an obvious choice for me. I support the team here, to use technology effectively to develop others.

What is your role at PETA and what drives you to do what you do?

I believe technology can be a great enabler and can improve the effectiveness of many areas of life, including learning. My role as Systems Manager is to ensure that technology at PETA is working for us, not against us, helping people work effectively and improving the quality of what we do.

What knowledge or experience do you draw upon for your role?

Although I have plenty of experience with various systems and software, IT requires you to be constantly learning; what was best practice 10 years ago is almost irrelevant today, but that's what keeps the role interesting. You have to embrace change and never assume you know all the answers.

How do you approach your role on a day-to-day basis? What skills are required?

Every day is different and challenging, a calm head and patient attitude are as valuable as technical know-how. With  many different systems in play, it also helps to be organised and keep good records. I understand that not everyone loves technology or cares how it works, so I act as a mediator at times, helping others do what they do best.

What are you passionate about outside of work?

Family is important to me and we're always looking forward to the next big family get-together. I love living by the sea, and we will often go for walks along the sea front. I am a big fan of Sci-Fi books and films, and also enjoy gaming, when I get the chance.

What are your personal values, and what is important to you?

I believe that integrity, curiosity and treating others as you would like to be treated, mean I can make a positive difference but hopefully we can have a laugh along the way too.